Spark by Hilton
Spark by Hilton Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spark by Hilton has a 1.5 star rating based on 2 customer reviews. 18% of users would likely recommend. Consumers are mostly dissatisfied; reviews cite high price level and an unfavorable rating distribution.
Key Takeaways for Future Customers
- Make reservations directly with property but you may lose some Hilton Honors discounts.
- Property is an old hotel remodeled, with new paint noted.
- Expect issues with breakfast options, air conditioning, and slow check‑in.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service and long hold times.
- Billing and refund issues reported; watch your credit card and refunds.
- Room comfort problems including AC failures and food quality concerns.
Positive Feedback
Guests note the hotel was remodeled.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spark by Hilton has a 1.5 star rating based on 2 customer reviews. 18% of users would likely recommend. Consumers are mostly dissatisfied; reviews cite high price level and an unfavorable rating distribution.
Key Takeaways for Future Customers
- Make reservations directly with property but you may lose some Hilton Honors discounts.
- Property is an old hotel remodeled, with new paint noted.
- Expect issues with breakfast options, air conditioning, and slow check‑in.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service and long hold times.
- Billing and refund issues reported; watch your credit card and refunds.
- Room comfort problems including AC failures and food quality concerns.
Positive Feedback
Guests note the hotel was remodeled.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ocala, Florida
Did refund my money for incidentals when there was NONE
Had to wait on hold forever and get disconnected. Call my am ex card and they took care of it.watch your cc
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWe stayed at the *** in ***, *** on 7/11/25
- - A/C cut out, making the room hot.
- - Humidity from the storm affected sleep.
- - Breakfast was poor; orange juice wasn't refilled.
The air conditioner kept cutting out, and it made our room hot. It was storming outside so we also had high humidity which meant we couldn't sleep comfortably.
We waited several minutes to be checked in. Poor breakfast options as the food looked old. They wouldn't refill the orange juice in the carafe.
This is not Hilton quality. We are very disappointed!
- Old hotel they remodeled
- New paint
Preferred solution: Price reduction
User's recommendation: Don't go
Unable to check in reimbursement
Reserved a room on my Hilton App for February 9,10 at *** by *** by ***. Confirmation # 320214****.
Was unable to check in on Feb 9. Called to cancel but was advised I would have to be charged for the room since I used my HILTON App.
User's recommendation: Make reservations directly with property but will loose some Hilton Honors discounts.
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