Spanos Motors
Spanos Motors Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spanos Motors has 2.1 star rating based on 31 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Day i got my car back and never have to speak to them again.
Cons: Did not honor warranty.Recent recommendations regarding this business are as follows: "Once they get your money no more Mr. Nice Guy. They will not return your call.", "Think twice".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spanos Motors has 2.1 star rating based on 31 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Day i got my car back and never have to speak to them again.
Cons: Did not honor warranty.Recent recommendations regarding this business are as follows: "Once they get your money no more Mr. Nice Guy. They will not return your call.", "Think twice".
Most users ask Spanos Motors for the refund as a solution to their issues.
Review authors value the most Website. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mount Holly, North CarolinaSorry Management and Customer Service team
Preferred solution: Let the company propose a solution
User's recommendation: Once they get your money no more Mr. Nice Guy. They will not return your call.
Poor customer service
User's recommendation: Think twice
Good attention and recommendations
Buyer Beware
Owe me over $400
A response from someone--"sales manager"
Preferred solution: Full refund
What warrany?
Rip Off
Spanos declined to refund our money and instead offered to give us credit on a turn in and purchase of another vehicle. More repairs have been made raising the total to $7,000 for a vehicle we purchased for $12,000. Spanos claimed they made a thorough inspection of the...
The Spanos Service Manager told us the warranty didn't fail us but we were just a victim of timing. According to him, the mileage indicated the particular vehicle we purchased was due to have problems about the time we purchased it. According to him, the good news was that since we had already spent so much on fixing the vehicle, future problems would be minimal.
For the last repairs in Aug 2018, Spanos tried to repair the vehicle but was unsuccessful. They dismantled the dash board, left it on the front seat, towed it to the Mercedes dealer and left it there.
We were on vacation at the time. When we returned 3 weeks later the car couldn't be located. Spanos claimed it was delivered to Mercedes and Mercedes had no record of the vehicle. I went to the Mercedes dealer and we looked through the yard and found the vehicle parked in the back with the keys on the front seat and the dismantled dashboard on the front seat.
Mercedes charged $1,400 to reinstall the dashboard and $200 for the repairs.
Preferred solution: Price reduction
Money Hungry, Will rob you blind
Spanos Motors just another dishonest used.car dealer.
Love my car
STAY AWAY FROM SPANOS!!
Had a fantastic experience picking out then buying my new (used)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Daytona Beach, FloridaBad customer service
I bought a car from them that was supposed to be delivered in a week; it took three weeks before the car was finally delivered after multiple phone calls. Every time I called, They keep on passing the phone to someone who has no idea what was going on.
When I was able to speak to the sale's person, he promised to call back with update to no avail. When I finally heard from him, his excuse is that their mechanic had resigned , they had to hire a new mechanic.
Besides, they behave as though they are selling new cars and refuse any counter offer on their prices. Very bad customer service.
No service with in the 30 day limit
Worst Dealership in Town
My opinion changed for the worse
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they need help
Customer chose to have the car shipped to him and not test drive. Customers can come at anytime and drive, view and do an overall inspection - he declined.
We gave this customer a wonderful deal that he jumped on.
His overnight demands conflicted with Fedex, not us. Sales Manager, Spanos Motors