Anonymous

No product

This company is the worst - their sale people have no clue what they are telling you - they state they have up to 16 weeks to deliver but yet no delivery. We found one to purchase but they wont refund they keep your deposit-
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Cons:
  • Misrepresenting
  • Con you

User's recommendation: Don’t purchase from this company

Anonymous

Poor customer service

I bought a spa at the show in Redmond OR, paid for it in full upon delivery. The delivery person was supposed to take the pallet, and he didn't, it's still sitting in my backyard. Also, steps are supposed to come with the tub, at least that's what they tell you, the tub was delivered in March and every time I call, the only answer they know to give is that they are still back ordered. On top of that the spa quit working on the first use because of a loose wire. Poor workmanship. Don't waste your time and energy with these clowns.
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Cons:
  • Misrepresenting

User's recommendation: Don’t waste your time, the quality of the spa isn’t worth it.

Tyler S Zpp

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Verified Reviewer

Delayed Delivery

I ordered this spa at the Everett WA event on 7/4/2020 and was told 6 weeks delivery time. We are going on 16 weeks now and no spa. When I call they tell me the delay is COVID related but I feel like July 4th we were well into COVID and that they had to have known of the delays.
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Loss:
$10

Preferred solution: Let the company propose a solution

User's recommendation: Don't buy, I'm not sure if it's a complete scam yet but I'm definitely skeptical if it will ever show up!

Anonymous
map-marker Killeen, Texas