Southwest Motors Reviews
1.6K CLAIMED LOSSES
1 TOTAL REVIEW
Ken sold us a truck with major mechanical and electrical issues and when we mentioned these issues before purchasing the truck, Ken told us to go ahead and buy it and they would take care of us. Not only did they not fix all the issues, leaving us with an unsafe vehicle, but they treated my husband with complete disrespect when he brought the truck in for repairs. When I left a negative review on their Facebook page, the owner called my husband and yelled, yes, literally yelled, at him! Then, I filed a complaint with the BBB and in response, the owner referred to me as a "miserable b*****"! I have never been treated like this before and am ashamed for the owner. Check out your car really well by a third party before purchasing from this dealership. AWFUL!!
- Customer service
- Business model
Reason of review
Poor customer service
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