Southland Dodge Chrysler Jeep Reviews
Southland Dodge Chrysler Jeep Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Southland Dodge Chrysler Jeep has a 1.0 star rating from 1 review and largely negative sentiment; search "Southland Dodge Chrysler Jeep reviews" shows complaints about price, service, and advertising.
Positive Feedback
There are no notable positives reported; customers report dissatisfaction with customer service and discounts.
Negative Feedback / Risk Areas
- Repeated poor customer service and rude interactions are cited in customer complaints.
- Bait-and-switch pricing on advertised vehicles and misleading online listings.
- Overstated repairs and high price level compared to independent shops.
Key Takeaways for Future Customers
- Verify advertised price in writing before traveling to avoid a bait-and-switch.
- Get a second diagnostic opinion to avoid unnecessary repairs and billing surprises.
- Expect limited discounts and potentially high shop rates compared with local transmission or independent shops.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Southland Dodge Chrysler Jeep has a 1.0 star rating from 1 review and largely negative sentiment; search "Southland Dodge Chrysler Jeep reviews" shows complaints about price, service, and advertising.
Positive Feedback
There are no notable positives reported; customers report dissatisfaction with customer service and discounts.
Negative Feedback / Risk Areas
- Repeated poor customer service and rude interactions are cited in customer complaints.
- Bait-and-switch pricing on advertised vehicles and misleading online listings.
- Overstated repairs and high price level compared to independent shops.
Key Takeaways for Future Customers
- Verify advertised price in writing before traveling to avoid a bait-and-switch.
- Get a second diagnostic opinion to avoid unnecessary repairs and billing surprises.
- Expect limited discounts and potentially high shop rates compared with local transmission or independent shops.
Media from reviews
Houma, Louisiana
Southland Dodge is awful
- - Dodge diagnosed the transmission as burnt up and quoted $3134.
- - They hung up on him.
- - Nitro towed; it turned out to be a hose costing $110.
This is the worst Dodge dealership I have ever dealt with. We moved down from KY and have always had Dodge do all of the repairs.
We had our Dodge Nitro towed to them from across town because all of our transmission fluid leaked out on our driveway. When Dodge ran the diagnostic test they said the transmission was burnt up and it would cost $3134 to fix it. My husband explained to them several times that it couldn’t of been burnt up. They hung up on him several times.
We have never had such bad customer service in all of our life. Needless to say we had the Nitro towed across town once again to a transmission shop. They took a look at it and it ended up just needing a hose. It ended up costing $110.
That’s it. The other thing was Dodge dealership check the fluids at the 3000 mike checkup and never said the dipstick was broken on the transmission.
Needless to say we will never go back to this company again here in a Houma. The person we dealt with was Audi
New Orleans, Louisiana
SOUTHLAND DODGE CHRYSLER JEEP EAGLE SCAM RIPOFF
- - Advertised price for a 2015 Jeep Wrangler Unlimited online was $30,600.
- - On arrival the price was $39,900 and the sales manager said it was a mistake.
Southland Dodge Chrysler Jeep Eagle in Houma Louisiana scams its customers! For 3 weeks this dealership posted an ad online for a 2015 Jeep Wrangler Unlimited (see photo) for $30,600. My wife called twice and spoke to sales rep Chris who assured her this vehicle as available at this price.
So we took the 1 hour drive from NOLA to Houma to purchase this vehicle at the advertised price. Upon our arrival, the "sales manager" informed us that this vehicle was selling for $39,900 and not the $30,600 as advertised on line. His excuse was "oh that was a mistake and Chris has been fired". So we left upset needless to say.
Over the past week, Chad the sales manager has called us attempting to lower the price. he's called 4 times eventually lowering the price to $35k in an obvious "bait and switch" attempt. Do not be fooled by this dealership. They are scammers and rip-off artists. I've been purchasing vehicles for me and my wife for almost 30 years and NEVER have i witnessed such low standards in sales practices. These people should be ashamed of themselves.
- Ripoff artists and scammers avoid them at all costs
Preferred solution: Deliver product or service ordered
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