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I purchased 2 Sothern Motion recliners from Bernie & Phils furniture in New Hampshire. They have replaced both of them once in less than a year. The first one, the chair was mounted to the frame incorrectly, so when you reclined back you got a rocky ride (twist motion). The mechanics of it were screwed up. The other one, again, the mechanism was not functioning right and the head rest was so crooked, one side was about 2" lower than the other....
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Unfortunately, I did not read reviews until we purchased the reclining "leather" loveseat and couch. We stipulated several times that we wanted quality leather furniture. This bonded material is so thin and cheap that it was already peeling in several places where there were seams. Seams pulled so tight that the material was pulling apart. Thread use to stitch furniture was flimsy. No tags on furniture showing where it was made or any care...
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#1005351
The southern motion sectional that we purchased approx. 3 yrs ago looks awful. It is peeling everywhere and is shedding all over the house. I spent way too much money for this new trashy look. I will NEVER buy from them again and will let everyone know what kind of company this is. I am definitely notifying the store Im getting my new furniture from as well as the store I bought it from. I think I will also notify the surrounding stores and show...
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1.1
I liked
  • None
I didn't like
  • Surely you know what you are doing to the unsuspecting customers
#1004893

Short Review for February 13, 2017

#1007467
Southern Motion Furniture - Simple Review #1487016151
Southern Motion Furniture - Simple Review #1487016151
1 of 2
I am having the same problem . My new leather furniture is seperating. This furniture is rarely used. Bought it at Savon in port charlette . Florida. Who have gone out of business. Help.
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Southern Motion Furniture Sofa Review

#999279
1.3
Seating cushions flattening in less than a year on both sofa and love seat in less than a year. Has become the most uncomfortable furniture we have ever purchased! Customer service is horrible. The store offered to repair, can't repair poor quality! Extremely dissatisfied and would like replacement furniture! Paid cash for the worst furniture ever!!
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Southern Motion Furniture Sofa Review

#991559
1.5
Purchased bonded leather reclining sofa and loveseat. Within 2 1/2 years, there is a 4x5 in hole in the sofa, right behind your head! Went to the store where we purchased it and were told the color (strawberry), had been discontinued. There is a crack starting to form now in the loveseat recliner above the foot rest. Will never purchase bonded leather or Southern Motion furniture again
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Southern Motion Furniture Recliner Review

#990110
2.1
We bought a 2015 Heartland Big Country with Theater Seat made by Southern Motion. It is a horrible piece of furniture. Bonded leather crumbling really bad. Unable to get satisfaction from anyone !!! I will never buy another piece of furniture with the label Southern motion. I have let Heartland know about my dissatisfaction with this furniture.
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Purchased 2 yrs ago at Hurwitz Mintz in New Orleans, wonderful leather cover, mechanics work well, but the foam is already sunk in the back, where your SI joint would be supported, which causes excessive back pain when used as an upright chair. The miracle foam makes this chair now worthless, and it cost me near $1,000.00. You can bet my next one won't be built in Mississippi, nor sold by Hurwitz Mintz. It supposedly had a five year warranty,...
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Anonymous

Anonymous Having same problem with foam saging. Contacted the furniture store very disappointed in fort they tell me I have to pay for someone to come and tell me there's a problem then...

1.7
I didn't like
  • Poor quality padding and framework
  • Ability to contact direct
  • Cannot find any phone number to contact them
#1002873
We purchased a sofa and love seat 3 years ago from Southern Motion. We paid over $2700.00 and today it is now worth $20.00. The "leather" is all peeling off of the furniture. When people sits on the furniture and get up they have it all over their clothes. Southern Motion totally ignores you when you call them. Brenda in their Customer Service department is the worst!. We purchased a 10 year extended leather warranty but the warranty company...
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1.0
I didn't like
  • Customer service and their products
#1001791
The company that I bought my set from caught fire and never rebuilt. Therefore I was STUCK with this *** for furniture. The synthetic type of leather is such a gimmick and scam. I have tried to call Southern motion but I'm sure when they heard it just laughed for hours. Hey guys listen it's another person we scammed buying our GOOD QUALITY furniture. This is the worst furniture that i have ever purchased in my life. I'm a mid 40s male.
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Purchased sofa and loveseat in 2011 from a local, reputable furniture store. In 2016, one of the "head cushions" on the recliner ends of the sofa started cracking and peeling away the outer "leather". Our kids are grown and the furniture is not used daily and it is well taken care of. Called dealer and of course there is nothing they can do. Called several furniture upholstery shops in our area and most were familiar with this "bonded leather"...
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Anonymous

Anonymous Seems like Southern Motion sells furniture for a high price with low grade material. We bought a sofa and love seat. Paid $2700.00 for the set and 3 years later all of the "...

I didn't like
  • Quality very disappointing
  • No options for repairs or resolutoin
#1000734
Purchased this furniture from Badcocks in Dunnellon Fl.We bought it on 11-23-2012. Was told it was very good quality, to find out not very good at all. We are only seasonal people in Florida very rarely, sit on this furniture and it looks like we just beat it up. I have had the store rep over to look at it, and they are trying to resolve the matter, but not with to much luck. Cooperate refuses to do anything because they go strictly by dates of...
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My wife and I purchased a Siri Double Reclining Loveseat by Southern Motion at Bob Mills furniture in Oklahoma City, Ok. The Loveseat's armrest broke in the first 6 months. Next, the springs began to sag. After one year, you can't even sit in the seat on the right side of the Loveseat. I emailed about the warranty, and got no response from Southern Motion. The furniture company we purchased the Loveseat from will not help us with anything. They...
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I didn't like
  • Quality and wearability
  • Material quality
  • Quality of furniture
#999752
My husband purchased a reclining love seat for me for Christmas 2016 and we received it on December 21, 2015. However, we were over the road truck drivers until October 2015 and had not had a chance to use it. The seats are breaking cushions have broken down, the lumbar support has been broken down since before that, the one side makes a loud clunking noise when we extend the leg rest. I am seriously disappointed with the quality of this unit as...
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