Southern Michigan Pain Consultants
Southern Michigan Pain Consultants Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Southern Michigan Pain Consultants has a 1.0 star rating based on 1 review and consumers are mostly dissatisfied. Recent recommendation urged patients to find a friendlier doctor. Reviews note high price levels and poor customer service, with complaints about long waits and canceled appointments.
Positive Feedback
Longstanding patients report that medical procedures are completed when seen and clinicians can perform necessary epidural care.
Negative Feedback / Risk Areas
- Persistent long waits due to double booking and delayed schedules as seen in Southern Michigan Pain Consultants reviews
- Appointment cancellations and poor communication about delays
- Reported rude staff interactions and unsatisfactory customer service
- High price level noted by consumers
Key Takeaways for Future Customers
- Expect potential delays and confirm scheduling in advance
- Check Southern Michigan Pain Consultants customer complaints and recent reviews before booking
- Ask about cancellation policies and cost estimates to avoid billing surprises
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Southern Michigan Pain Consultants has a 1.0 star rating based on 1 review and consumers are mostly dissatisfied. Recent recommendation urged patients to find a friendlier doctor. Reviews note high price levels and poor customer service, with complaints about long waits and canceled appointments.
Positive Feedback
Longstanding patients report that medical procedures are completed when seen and clinicians can perform necessary epidural care.
Negative Feedback / Risk Areas
- Persistent long waits due to double booking and delayed schedules as seen in Southern Michigan Pain Consultants reviews
- Appointment cancellations and poor communication about delays
- Reported rude staff interactions and unsatisfactory customer service
- High price level noted by consumers
Key Takeaways for Future Customers
- Expect potential delays and confirm scheduling in advance
- Check Southern Michigan Pain Consultants customer complaints and recent reviews before booking
- Ask about cancellation policies and cost estimates to avoid billing surprises
Turn one complaint into a collective action
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Verified Reviewer |
Marshall, Michigan
Poor patient interaction
- Waited over 3 hours for a 1-hour epidural due to double booking.
- Next day I was told Dr. Wild didnt appreciate me asking and I'm not welcome back.
On Tuesday the 23rd of July, I went to my 11:00 appointment at 10:50. My appointments take an hour to do a caudal epidural with Dr.
Bez. I'm in and out with the procedure in an hour. Since Dr. Bez is out on medical leave, I saw Dr.
Wild. I was in the room over an hour waiting to be seen. I asked the nurse at the desk what was the reason I have been waiting over an hour and haven't been seen yet. She replied that they were usually running 2 hours behind since they were double booking to see Dr.
Bezs' patients. The rudest thing I said, I said under my breath, is "This is ridiculous!" After more time Dr. Wild comes in, discusses my procedure and does it, I was in recovery for another 25 minutes. It was 2:00 when I left.
I had a driver waiting all that time for me. 3 hours!!! NO one mentioned to me prior that there is an extended wait because they decided to double book. This was the third appointment they booked for me since Dr.
Bez left, because of unknown reasons, they kept cancelling my appointments, and rebooking them. THE NEXT DAY, on Wednesday the 24th of July I get a phone call telling me that Dr. Wild did not appreciate me asking why there was a delay and that I was not welcomed back there. I have been going to SMPC for 15+ years.
This is NOT how to treat a patient who's patience has run out. Two appointments cancelled, waited months to get in, Waited 3 hours for something that should have taken an hour, to be treated this way??
User's recommendation: Find a friendlier doctor
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