
Southern Grout And Mortars
Southern Grout And Mortars Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Southern Grout And Mortars has 1.4 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pool Re-finishing Nightmare
Southern Grout & Mortars recommended putting 8 to 9 gallons of pool acid into a newly refinished pool to remove all blemishes. The end results was the destruction of my Pool Motor, Pump, 2 Filters, Light Ring, breakdown of leak patches, to be determined Pool Heater and last the Diamond Brit finish.
All these items were replaced at homeowners expense. After 10 months of back & forth Manufacturer will not fix problem, even thought manufacture's rep admits what the acid could have done.
As of this report I am still finding the Diamond Brit finish in my pool filter and when the pool is brushed the finish still is coming off. There 10 year warrantee is a joke and there rep will try to discredit your claim at every chance he can get.
- Horrible customer service
Preferred solution: Pay for my equipment replacement and deliver 38 bags of a different product you manufature
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