Southern Chrysler Dodge Jeep Ram Reviews
Southern Chrysler Dodge Jeep Ram Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and recent feedback asks for better communication between technician, service agent, and customer; reviewers cite poor customer service and high price level.
Positive Feedback
No positive aspects were noted in the available review or rating summary.
Negative Feedback / Risk Areas
- Incorrect repair information given to a customer leading to avoidable return visits.
- Poor communication between staff, technicians, and customers.
- Unprofessional handling of scheduling and no clear drop-off or timing options.
- High price level and dissatisfaction with discounts and special offers.
Key Takeaways for Future Customers
- Check Southern Chrysler Dodge Jeep Ram reviews and ask for written repair details before paying.
- Confirm timelines and drop-off options up front and document conversations.
- Clarify pricing, discounts, and any guarantees to reduce customer complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and recent feedback asks for better communication between technician, service agent, and customer; reviewers cite poor customer service and high price level.
Positive Feedback
No positive aspects were noted in the available review or rating summary.
Negative Feedback / Risk Areas
- Incorrect repair information given to a customer leading to avoidable return visits.
- Poor communication between staff, technicians, and customers.
- Unprofessional handling of scheduling and no clear drop-off or timing options.
- High price level and dissatisfaction with discounts and special offers.
Key Takeaways for Future Customers
- Check Southern Chrysler Dodge Jeep Ram reviews and ask for written repair details before paying.
- Confirm timelines and drop-off options up front and document conversations.
- Clarify pricing, discounts, and any guarantees to reduce customer complaints.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Complaint
- - Inspection failed due to wrong side lower control arm per Isabella.
- - They offered free repair but gave no timing or drop-off option.
I came last week for an inspection. My vehicle failed inspection due to needing a lower control arm, which Isabella wrote down on a piece of paper for me.
So, I got my mechanic to install just that and today I get here, and they tell me that they accidentally told me the wrong side. They said they were going to install the correct side for free however, they never told me how long it was going to take. Even though they see me in my scrubs, they never suggested that maybe I would like to drop it off or come back another day to get it done. I worked 12 hours last night, still with no sleep, and I work another 12 hours tonight.
Also, I work 5x12 hour shifts a week. This is highly unprofessional and unsafe. I want to report Isabell for the incorrect information that she gave me on the paper, and I also want to report the unprofessional personnel and protocol as I was never given the option to come back or drop it off.
Suppose I leave here today and something was to happen to me? I am highly upset and disappointed in this service.
Preferred solution: Better communication between the the technicians, the service agent and the customer.
User's recommendation: Better communication between the technician, the service agent, and the customer
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