Unclaimed
SouthBeach Diet Reviews
100
CLAIMED LOSSES
4
TOTAL REVIEWS
1.1K
PAGE VIEWS
No one answers your calls it takes 2 or 3 days to get a hold of someone
terrible customer service 2 to 3 days for them to answer they blame everything on covid 19 so you are on your own i would personally advise you to save your money and go to Jenny Craig or get a keto or plant based diet i am telling you its your money it is awful
User's recommendation: go some where else.
1 comment
ID
Location
Salt Lake City, Utah
New Reviewer
Probiem with delivery
This is Saturday 4:00 p.m. I have been gone for 4 hours and the delivery took place while I was gone in 90ﾟ weather and no dry ice in the Styrofoam chest The food did not come frozen! Please advise what to do with this unfit food. Phone 209 604 **** I will keep the container and take a photo of the green bubble wrap that it came in. I want a call or email back as soon as possible. Geri Bo
1 comment
ID
Loss
$100
Preferred solution
Full refund
Buyer Beware!
I joined the South Beach diet delivery club and received one month of food, plus a thick booklet outlining the plan. The program was hard to follow and was not fully explained in the materials. The tasteless prepackaged food was laced with chemicals with unpronounceable names. Because they sent an entire months worth of food in one delivery, the frozen items (and it was pretty much all frozen items) had to be stored in two different refrigerators. I followed the diet for one month and lost no weight. Even worse, Im now on the South Beach email list and, despite many requests to take me off, the South Beach people keep spamming me.
1 comment
ID
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer
Southbeach coffee Hidden purchase agreement
Hidden in the trial agreement I unknowingly agreed to start receiving 1 pound of coffee every month unless I notified the company not to enroll me in their program. Returning the product would cost me 10.95 in priority mail charges. Southbeach refused to reimburse me because of the trick language in the sample I ordered. I called customer service to also find out a pound of coffee cost 79.95 + 19.95 shipping and handling. No shipping reimbursement could be authorized. Best they would do was issue accredit of approximately 60.00 + shipping and handling. That 4.95 sample ended up costing me about $27.00 I intend to dispute this charge with Visa until the cows come home. Beware of SouthBeach products trial offers, the company is far from and honest business.
1 comment
ID
Location
Brazoria, Texas
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Hello there: We are truly sorry to hear about your recent experience with South Beach. We appreciate you bringing this to our attention.
So that we may better assist you with this please email us with your name, phone number and a brief description of the situation just as you listed here at consumerexperience@southbeach.com.
We thank you for your review and your feedback. -The South Beach Consumer Experience team