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South Western Railway

South Western Railway

www.southwesternrailway.com
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Janet H Ave

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Car parking

AI Highlights
  • - Parked at Salisbury station.
  • - The machine showed 1 day or weekly, and I needed 2.
  • - I paid £7 and got 2 tickets for the same day, Reg HF13 UPV.

Parked at Salisbury station yesterday (19th) and wanted to pay for 2 days. Machine showed 1 day or weekly parking charges.

Asked ticket office how to purchase for 2 days and was told there was an edit option so tried again and machine said £7 so I paid, by card, and collected 2 tickets. However it was only later that I realised I had 2 tickets for the same day!

I dont want a fine but no one could help me at the station and said that I should contact you. My reg no is HF13 UPV I hope you can help!

Thank you.

Janet Hasell

Pros:
  • Good company

Preferred solution: No car parking fine

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