South University
South University Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
South University has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and report systemic contact and service issues.
Positive Feedback
Some customers praised friendly staff interactions, product demonstrations, and an improved return policy; this appears in South University reviews.
Negative Feedback / Risk Areas
- Unanswered calls and out-of-service phone numbers reported as primary customer service failures.
- Repeated counselor turnover causing confusion and lack of clear communication.
- Refunds delayed or withheld amid billing disputes and account uncertainty.
Key Takeaways for Future Customers
- Document all interactions and request written confirmation for refunds and billing decisions due to common South University customer complaints.
- Expect potential delays with financial aid and refunds and consider alternatives if timely answers are required.
- Confirm return and cancellation terms before enrollment because customer service responsiveness is inconsistent.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
South University has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and report systemic contact and service issues.
Positive Feedback
Some customers praised friendly staff interactions, product demonstrations, and an improved return policy; this appears in South University reviews.
Negative Feedback / Risk Areas
- Unanswered calls and out-of-service phone numbers reported as primary customer service failures.
- Repeated counselor turnover causing confusion and lack of clear communication.
- Refunds delayed or withheld amid billing disputes and account uncertainty.
Key Takeaways for Future Customers
- Document all interactions and request written confirmation for refunds and billing decisions due to common South University customer complaints.
- Expect potential delays with financial aid and refunds and consider alternatives if timely answers are required.
- Confirm return and cancellation terms before enrollment because customer service responsiveness is inconsistent.
The reason for the interview is so I can talk to a human and not text
The reason for my call is nobody's returning my call from like my team like my my student advisors my my financial aid officers like I'm really looking at other schools trying to transfer out because I have questions that won't get answered because n
User's recommendation: It's a waste of time don't bother calling because all the numbers are out of service or no longer in service and furthermore South University or any services that are connected to it don't really care too much about us as students at all
Heroica Matamoros, Tamaulipas
Excellent Customer Service
I was in the mall walking by and stopped to see their new products, since the last ones i purchased are so good and worth paying 60.00 $ for the cream oil and nail file, especially now that you buy one and get one free. They have also changed their return policy as well.
The young lady was so nice, and professional. She asked me if she could do a demonstration, which I was so pleased.... who does that waste their products.
Yes, her accent was different, but I am sure our accent to them seems very different as well.
Thank you just a pottential customer, Belinda Castro.
South University-Online....Don't do it!!!
I am an online student at South University. I was to receive my refund check over a month ago and my financial counselor basically told me they're not sending it because they don't THINK I'll make a payment on my account.
I am reporting this to any/everyone. They've given me the run around and fed me lie after lie. I've had about 4 or 5 different counselors this year alone so of course, no one knows what's going on with my account.
They're always gonna call me back. We'll see who laughs last!!
Universities, Colleges and Schools Expert Talks
Student Loans Explained: How Do Student loans Work? | How to Pay Off Your Debt?
How to apply for a student loan? Betsy Mayotte, a President of TISLA, gives expert advice on private and federal student loans, interest rates, forgiveness program, how a student loan impacts taxes. In this video, you'll uncover expert answer to a student loan complaint and success story of a student who paid $130K in student loan debt.
Betsy Mayotte is the president and founder of the nonprofit called The Institute of Student Loan Advisors (TISLA). Her organization ensures that all consumers have access to free expert, neutral student loan advice and dispute resolution.
Companies Similar to South University
The PA Platform
University of Tampa
North South University
Savannah State University
“Shinaz Jindani is an arrogant little twit, an unethical woman, and a terrible professor. She is...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
School isn't a source of income you welfare losers! You go to school to get an education, not steal money from the gov't you never plan on paying back!
Were you managing your own funds?(you choose do not authorize). or were they managing your funds(you choose authorize).
I am former finical counselor at south. How long did it take for them to certify and receive your funding i.e. 2 weeks etc.
And exactly what have they been telling you? Have they gotten your transcripts on file from high school because that could be the problem?