South Station
South Station Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
South Station has 2.8 star rating based on 6 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend South Station to a friend or colleague.
- Rating Distribution
Pros: Convenient, It is a great company for transportation.
Cons: Expected me to walk away, It can sometimes have issues with arrival, Needs rehabilitation.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
South Station has 2.8 star rating based on 6 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend South Station to a friend or colleague.
- Rating Distribution
Pros: Convenient, It is a great company for transportation.
Cons: Expected me to walk away, It can sometimes have issues with arrival, Needs rehabilitation.Recent recommendations regarding this business are as follows: "Contact this site if you lose something or have issues with a bus", "No stealing".
Review authors value the most Number of Destinations and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boston, Massachusetts
Injury
My name is Linda Guerin I fell hurt my self slip& fall Thursday 1/23/25 at 3:45-4:06 when it happened went to urgent care and in pain Spain hand & knee my family needs to help me bruises every where up all night in pain.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Samakhunta, Odisha
Lost luggage
I lost one of my bags on my trip back from New York. But I managed to get my lost bag back today a few seconds later.
- It is a great company for transportation
- It can sometimes have issues with arrival
Preferred solution: Apology
User's recommendation: Contact this site if you lose something or have issues with a bus
Boston, Massachusetts
Lost Cellphone
Left phone on special commuter train leaving Rolling Stones concert at Gillette Stadium going back to South Station. Reach commuter lost & found and they called South Station lost & Found and no phone
- Convenient
- Needs rehabilitation
Preferred solution: My phone back
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncorrect change given
they implied that i was lying about $5 and being dishonest when I immediately pointed out to the attendant that I didnt receive the correct change as soon as I noticed it. shorting someone's change is beyond sketchy and unprofessional
I wasnt given the proper change today at south station and the attendant didnt do anything to help me. I paid $60 for a $48 ticket and the machine only gave me $7 back in change.
it is unprofessional to expect someone to walk away without receiving the proper change. there is no reason why this should be happening
- Expected me to walk away
- Refused to help me with refund
Preferred solution: the five dollars in change that the machine didnt refund me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Prairie Village, Kansas
Wheelchairs
We have to go to gate 13 and my 80 year old fiance has breathing issues. How can we access a wheelchair and what is the cost?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boston, Massachusetts
Lost baggage
The bus driver of a flight bus leave my luggage outside the bus, he didn't put it under, now I called and they told me they can't do nothing about it and I called South station and they found my luggage but they can't help me in getting it back,
- Not sure
Preferred solution: My luggage sent to me in new york
Boston, Massachusetts
Stolen bag
I feel a sleep and my Bach was gone nbhhehshjshsjsjjsndnnndjdjjdjdnjdjjdjejhebejbebebdbebbdbrbdbrbbdbrbbdbdbdbdbbdbdbdbbdbdhdbbdhggsh
User's recommendation: No stealing
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I wrote this question to South Station in Boston and I did not get a response. Still waiting for an answer!