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South Shore Furniture

South Shore Furniture Reviews

www.southshorefurniture.com
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What is your customer experience with South Shore Furniture?

South Shore Furniture Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating from 1 review; consumers are mostly dissatisfied with South Shore Furniture reviews and recommend avoiding purchases. Recent recommendations include DO NOT BUY FROM SOUTH SHORE FURNITURE and similar strong warnings.

Positive Feedback

Few positives noted; no mentions of prompt service or quality in available feedback.

Negative Feedback / Risk Areas

  • Damaged goods on arrival and missing parts.
  • Horrible, confusing or no assembly instructions and unlabeled pieces.
  • Cheap materials fail during assembly and high price level.
  • Complaints about exchange, refunds and customer service responsiveness.

Key Takeaways for Future Customers

  • Expect potential assembly problems and verify parts on delivery.
  • Research South Shore Furniture customer complaints and refund policy before buying.
  • Consider alternatives if price is a concern given reported quality issues.
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Anonymous
map-marker New York, New York

HORRIBLE INSTURTIONS

NO DEFINITE INSTRUCTIONS FOR THE PIECE OF FURNITURE I PURCHASED.

PIECES WERE NOT EVEN LABELED

DIDN'T REALIZE THIS WAS A CANADIAN COMPANY - I WOULD NOT HAVE PURCHASED IT!

User's recommendation: DO NOT BUY FROM SOUTH SHORE FURNITURE

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Anonymous
map-marker Nashville, Tennessee

Damaged furniture

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AI Highlights
  • - Box arrived damaged and parts were missing.
  • - Instructions were horrible and parts were not labeled.
  • - Screws and cheap materials do not hold.

Horrible quality , damaged when opening box , missing parts , horrible and confusing instructions, no parts or pieces labeled , screws dont work, cheap quality materials do t hold together when screwed together

User's recommendation: Never use

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Jeanne M Akl

Damaged furniture

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Damaged on opening; some parts broken and missing.
  • - Parts not labeled; drawer won't stay together.
  • - Could not complete due to poor screws.

Furniture damaged when opened ! Parts broken, not all parts in box!

Horrible, cheap quality ! None of parts labeled , directions very misleading and very confusing to follow ! Spent 3 hours and could not figure out! Will return !

Drove almost 2 hours to sons dorm to help him assemble and could not be successful to assemble w your awful and poorly made dresser. The drawer would not even stay together w the horrible screws you provided. My son is returning this piece of junk! You all need to stop making these.

I want a corporate leader to call me please so I can get this resolved. I am Jeanne , mother of son Karsten Binkley who purchased it . My contact number is 615-818-****.

Thx for your time and efforts to resolve this. Jeanne

Loss:
$300

Preferred solution: Full refund

User's recommendation: Strongly Do NOT use

View full review

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