South Shore Chrysler Dodge Jeep Ram Reviews
South Shore Chrysler Dodge Jeep Ram Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
South Shore Chrysler Dodge Jeep Ram has 1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied and negative in South Shore Chrysler Dodge Jeep Ram reviews.
Positive Feedback
There are no clear positives noted; recent recommendations say stay away.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and unprofessional staff.
- Allegations of dishonest sales practices and refusal to process lease returns.
- High price level and problems with discounts and special offers.
- Serious customer complaints about abusive staff behavior.
Key Takeaways for Future Customers
- Review independent South Shore Chrysler Dodge Jeep Ram reviews before visiting.
- Confirm policies in writing for lease returns and purchases.
- Expect potential issues and document interactions if there are customer complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
South Shore Chrysler Dodge Jeep Ram has 1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied and negative in South Shore Chrysler Dodge Jeep Ram reviews.
Positive Feedback
There are no clear positives noted; recent recommendations say stay away.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and unprofessional staff.
- Allegations of dishonest sales practices and refusal to process lease returns.
- High price level and problems with discounts and special offers.
- Serious customer complaints about abusive staff behavior.
Key Takeaways for Future Customers
- Review independent South Shore Chrysler Dodge Jeep Ram reviews before visiting.
- Confirm policies in writing for lease returns and purchases.
- Expect potential issues and document interactions if there are customer complaints.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad experience, warn customers stay away, diller is not honest
Terrible experience, unprofessional representative and staff, the manager is worse than a chicken man, but has king-like behavior. Stay away.
- Stay away
- Stay away
Preferred solution: Do not miss customers
User's recommendation: Stay away
Rockaway Chrysler Dodge Jeep Ram - Customer Care Review
- - Appointment was to return a lease and view a car.
- - They waited about an hour.
- - The manager said lease would be accepted only if I leased today.
Stay away! I made an appointment to return a lease and look at a new car.
I called a week in advance to make sure they had room and would take the car. I show up to my appointment and they keep me waiting about an hour. No problem, I get it, sometimes things get busy. But then, when I tell them I have another appointment and my ride is coming, the manager comes out and says they will only take the car back if I lease a new car from them today.
I told him I would have to come back because I had other appointments. They refused to take my car! I understand dealers are under no obligation to accept lease returns, but if I call ahead and confirm an appointment, how do you "forget" to mention that you'll only take the car if I buy a new one. You didn't forget.
This is how you treat your customers. If they'll lie to get you in the door, they will lie to you on the showroom floor.
Rockaway Chrysler Dodge Jeep Ram - Customer Care Review from New York City, New York
- - The customer alleges Nelson assaulted them.
- - The incident was captured on the phone.
- - Filed complaints with Mr. Armstrong and FCA; video planned.
Very disappointed with Rockaway Jeep and Dodge. I had a bad altercation with the sales person (Nelson) to the point he almost ASSAULTED me, and used such an extreme profound language.
Told me to go *** my mother and to suck his d#*k, Really??!! Real ghetto and low class of a person he is that shows you the credibility of the dealership on the people they hire. It was all caught on my cell phone. The man seems to be mentally unstable.
I made a report with his manager ( Mr. Armstrong) and FCA jeep corporate. Will also post the video of his behavior on youtube and all social media sites. This guy needs to be FIRED!!!
To my understanding this wasn't the first time, Nelson has done this before. WHY IS HE STILL WORKING THERE????
I like the way Nelson pays people to write FAKE reviews about himself and the manager. He is supposed to be under suspension how is he selling cars?
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