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1.3 Based on 12 reviews
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    • Are unprofessional and rude 3
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I had an appointment for 10 am. I was still there waiting at 1:00 pm. After the doctor saw me I still had to wait more. I have Medica health plan and they still charged me $49 on top of what Medicare paid. When I went to pick up my glasses I had to wait again although there were few patients waiting. A lady said they had made her husband's glasses wrong 3 times. My glasses are ridiculous. The frames are nice but the lenses are cheap looking and... Read more

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This place is HORRIBLE!!! I am 6 months pregnant ...went in for basic glasses. I have Medicaid so everything should have been covered. They did a contact lense exam without asking me if I wanted to pay the additional cost for that particular exam that was not covered by my insurance. At the end of the exam they tried collecting the contact lense fitting fee which I did NOT ask for. I kindly told them I only wanted what was covered by my... Read more

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I had a nasty experience with an employee and asked to the office manager if I could speak to her privately about what happened but she said that she did not have an office. Others in the office heard my request and laughed. They said that they will not listen to my conversation. Total lack of professionalism. I filed a grievance with Coventry Health as South Florida Vision is contracted with them. One very nice employee is Jackie. Read more

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If i could rate 0/5 i would. I attempted to go here for a vision test and was refused access because I have a service dog. They demanded paperwork and after being informed that there is no legally required paperwork they claimed other service dog teams in the past have offered It. I politely informed them that those Id cards, certification and registration papers are all scams that anyone can get online and hold as much value as a piece of... Read more

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I swear the next time I will NEVER take my daughter there again. We arrived at 8am for an 8:30am appointment, with two patients ahead of us. All the others plus new comers went through. Finally I walked up n ask the reception why everyone who came after us are getting assistant n we're not. The attitude I got from the unprofessional Ghetto Fab!!!! Which I wasn't talking to was nasty, answering oh!! If you have an 8:30 appointment, its 8:54am.... Read more

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I went in with an appointment to renew my CONTACT prescription. I was seen and had the 1st testing done, and said to her, I only want to get my contact prescription, right. She said OK. Then I was tested with the diopter machine, and again said this is for my new contacts, she also said OK. The the officious pseudo-Doctor came in and said he wanted to dilate my eyes. I said no, just give me my prescription. He said "You need to have the complete... Read more

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Lied 2 me I have a Humana I was told I could purchase a pair of glasses for around $100. I made the appointment went in and ask to see frames and prices but I was told the only do that after the eye exam after the exam I was informed there were no such frames with lenses for $100 only the frames what's the starting price and the lenses were extra at about $100 4 simple single Vision lenses giving me a total price of $200 I originally checked on... Read more

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Rude attitude and very un respectful person at store delray beach west Atlantic ave

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My appt was for 8am the time they "open". Got there a few minutes early and was made to wait outside in the heat. The nasty front office staff did not even acknowledge me at first. Instead of speaking to me like a human being they yelled through the door that it was not yet 8:00. When they finally opened the door I asked why I couldn't have waited inside until they were ready. I was told that people talk to them and waste their time. "Look... Read more

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The doctor was great but the girls were the worst and nasty..they ripped me off humana gives u 115 towards glasses or contacts and exam is free from humana.i chose a contact exam and no one ever told me the 115 wld go towards contact eye exam and not my contacts..was charged 4 because their exam was 119 and so i had no money ledt for my contacts RIPOFF..ON Top of that i asked for my script and was only given a receipt .when i called about my... Read more

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