Larry R Skq

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South Austin Nissan sold my mother a new vehicle, praising how safe it was with all of the airbags. Now the airbags have been recalled, except South Austin Nissan refuse to correct the problem.

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Nationwide airbag recall. South Austin Nissan refuses to correct the problem. My 77 year old mother is driving a vehicle purchased at South Austin Nissan, with no airbags. This defect obviously does not concern South Austin Nissan, they will not even return a telephone call. Future buyers beware if dealing with South Austin Nissan. They sell defective vehicles, then refuse to correct the defect.
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Loss:
$2800
Pros:
  • Price
Cons:
  • Defective product
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Larry R Skq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Go someplace else

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My mother purchased a new Nissan Rogue from South Austin Nissan. Now her vehicle has defective airbags. No airbags what so ever. General Sales Manger with South Austin Nissan, Rene Hernandez spoke with me , and assured me he would look into the recall for defective airbags, and gave me his word he word get back with me. This was over 2 weeks ago, still nothing from General Sales Manager Rene Hernandez with South Austin Nissan.
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Loss:
$2500
Pros:
  • Price they gave my
Cons:
  • Known
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

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