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Soundtrap

Soundtrap

www.soundtrap.com
What is your customer experience with Soundtrap?

Soundtrap Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Soundtrap has 3.2 star rating based on 3 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Do not sign up with their service. They are frauds.".

  • Review authors value the most Privacy and Data Security and Website. The price level of this organization is medium according to consumer reviews.

Media from reviews

Soundtrap - I have been trying to cancel my subscription since December. They also double...
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Chris V Jmx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Apple Valley, California

Do not subscribe

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I have been trying to cancel my subscription now for two months and it is impossible. I keep getting charged and I have not used this service for the last two months.

Please cancel or reach out to me. This is my second email this week

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Resolved
Kendra L Ykl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Syracuse, New York

Resolved: I have been trying to cancel my subscription since December. They also double charged me in the month of December. I canceled my subscription and they have charged me every month and this new year.

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Soundtrap - I have been trying to cancel my subscription since December. They also double...
Contains 1 confidential file for company representatives
Updated by user Apr 17, 2024

Company fixed the issue and I have been provided with apology. I went on Facebook and found their website and posted.

Also my complaints since no one was getting back to me through email and they actually notified me that they wanted to resolve this problem. I am very pleased with the outcome I received all my money back.

Updated by user Apr 03, 2024

Nope I am terrified. I do not like what has happened to me when I thought it was over and the count was closed.

I ended up getting charge month after month. Absolutely not.

Original review Apr 02, 2024

Ive been trying to get my money refunded only way to reach them is through email and they keep issuing me a ticket number saying theyll get back to me but my money is not refunded instead they keep charging me each month Ive been charged every month of this year, including December they double charged me. I even tried to talk with PayPal about them charging my account when Ive already canceled their service long time ago, I am getting nowhere and Im very upset about my money leaving my bank account.

I cant believe this is happening.

Please do not use your service. Youll be very upset like me.

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Preferred solution: Full refund

User's recommendation: Do not sign up with their service. They are frauds.

Anonymous
map-marker Rochester, New York

Recording quality

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I like making song in the studio but lately the recording quality has lowered a lot, is there a way I can fix that?

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