Soundtrap
Soundtrap Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Soundtrap has a 1.6 star rating from 3 reviews and consumers are mostly dissatisfied; many request a refund and report poor recording quality and high price levels.
Key Takeaways for Future Customers
- Trial works but subscription billing can occur unexpectedly; check Soundtrap reviews before subscribing.
- Expect email-only support and limited membership account options.
Negative Feedback / Risk Areas
- Repeated billing errors and double charges.
- Difficulty canceling subscriptions and obtaining refunds.
- Unresponsive customer service and refund delays.
Positive Feedback
Some users liked the trial and basic recording features before issues arose.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Soundtrap has a 1.6 star rating from 3 reviews and consumers are mostly dissatisfied; many request a refund and report poor recording quality and high price levels.
Key Takeaways for Future Customers
- Trial works but subscription billing can occur unexpectedly; check Soundtrap reviews before subscribing.
- Expect email-only support and limited membership account options.
Negative Feedback / Risk Areas
- Repeated billing errors and double charges.
- Difficulty canceling subscriptions and obtaining refunds.
- Unresponsive customer service and refund delays.
Positive Feedback
Some users liked the trial and basic recording features before issues arose.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milwaukee, Wisconsin
Cannot cancel payment - unsubscribe did not go through
- - Charged $1,459 on 12/20/25 after a trial.
- - Could not reach by phone; no alert or support.
- - Emailed after charge; unsubscribe did not go through.
FRAUD! I hope no high school student get caught up in this mess! Recommending my high school no longer use this!
Unable to contact this company by phone to cancel a charge put through yesterday, 12/20/25, for $1,459 on 12/20/25. I'm a teacher who tried the trial to help a student in special education.
I emailed the company shortly after it processed this charge. My unsubscribe did not go through. I was charged.
It's unreal that there is no call center for their customer service or no alert that you will be charged. Do not use Soundtrap until they provide real customer service.
- I tried the trial - its a great product
- No alert if charge of 1
- No phone number
- No customer service
Preferred solution: Full refund
User's recommendation: Do not use Sound trap
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grand Junction, Colorado
Terrible customer service
- - Customer service did not respond to emails.
- - Refund requested after a trial; the subscription charged my card.
- - The subscription was canceled.
Terrible customer service. Wouldn't get back to me through email.
I wanted a refund because I was doing a trial on this product and didn't end the subscription before it charged my card.
I reached out to get a refund and canceled the subscription. This company is ridiculous.
- Cant pay once to own the app
- No yearly subscription
- Monthly subscription
Preferred solution: Full refund
User's recommendation: If you need customer service at all. This product is not it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not subscribe
- - Cannot cancel the subscription for two months; charges continue.
- - Haven't used the service for two months, and this is the second email this week.
I have been trying to cancel my subscription now for two months and it is impossible. I keep getting charged and I have not used this service for the last two months.
Please cancel or reach out to me. This is my second email this week
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I have been trying to cancel my subscription since December. They also double charged me in the month of December. I canceled my subscription and they have charged me every month and this new year.
- - Refund not issued; support is by email with ticket numbers.
- - Monthly charges continue; December double billing after canceling.
Company fixed the issue and I have been provided with apology. I went on Facebook and found their website and posted.
Also my complaints since no one was getting back to me through email and they actually notified me that they wanted to resolve this problem. I am very pleased with the outcome I received all my money back.
Nope I am terrified. I do not like what has happened to me when I thought it was over and the count was closed.
I ended up getting charge month after month. Absolutely not.
Ive been trying to get my money refunded only way to reach them is through email and they keep issuing me a ticket number saying theyll get back to me but my money is not refunded instead they keep charging me each month Ive been charged every month of this year, including December they double charged me. I even tried to talk with PayPal about them charging my account when Ive already canceled their service long time ago, I am getting nowhere and Im very upset about my money leaving my bank account.
I cant believe this is happening.
Please do not use your service. Youll be very upset like me.
Preferred solution: Full refund
User's recommendation: Do not sign up with their service. They are frauds.
Rochester, New York
Recording quality
I like making song in the studio but lately the recording quality has lowered a lot, is there a way I can fix that?
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