Soundtoys
Soundtoys Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Soundtoys has a 4.5 star rating based on 1 customer review. Reviewers praise great plugins and product diversity, note high price level, and report mostly satisfied sentiment while warning about horrible customer service and exchange, refund and cancellation issues.
Key Takeaways for Future Customers
- Check Soundtoys reviews for plugin quality before purchase.
- Expect strong product variety but prepare for higher pricing.
- Be cautious about customer support when questioning billing or discounts.
Negative Feedback / Risk Areas
- Recurring customer complaints focus on rude customer service and poor support.
- Issues reported with billing, refunds, and unclear upgrade pricing.
Positive Feedback
Customers consistently praise the plugins and diversity of products.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Soundtoys has a 4.5 star rating based on 1 customer review. Reviewers praise great plugins and product diversity, note high price level, and report mostly satisfied sentiment while warning about horrible customer service and exchange, refund and cancellation issues.
Key Takeaways for Future Customers
- Check Soundtoys reviews for plugin quality before purchase.
- Expect strong product variety but prepare for higher pricing.
- Be cautious about customer support when questioning billing or discounts.
Negative Feedback / Risk Areas
- Recurring customer complaints focus on rude customer service and poor support.
- Issues reported with billing, refunds, and unclear upgrade pricing.
Positive Feedback
Customers consistently praise the plugins and diversity of products.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Rude, Awful, Customer Service
- - A price mix-up due to dyslexia led to a mischarged upgrade.
- - Checkout showed $189 for the upgrade; 50% off wasn't applied.
Company fixed the issue and I have been provided with apology. I was contacted by the company and Irecieved an apology and a discount.
For a short time only, 50% off the upgrade price. When I went to checkout, the price was $189. Which was the upgrade price. So why I did not receive 50% off of that price is still beyond me, but how I was treated is far worse.
Money is money. My mental well being is another. kevin with a lowercase k, is an incompetent jerk that shouldn't hold his job as a "Technical Advisor" when you work with customers simply trying to understand why they aren't getting what they saw and see as advertised.
When I asked to speak with a manager I was told to have a good day and that's now things work there. Don't email again, kevin said.
- Great plugins
- Horrible customer service
Preferred solution: Apology
User's recommendation: Good luck with the customer service department
Companies Similar to Soundtoys
Slate Digital
“My count was suspended and I need to know why I need to get to work and I need help setting it up...“
NATIVE INSTRUMENTS
“Im trying to update and install native access and it keeps cutting out and telling me insulation...“
Eventide Audio
Softube
“I would like to know if I can purchase the software for console 1, I did not realize when I purchased...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.