Soundtoys
Soundtoys Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Soundtoys has 4.5 star rating based on 1 customer review. Consumers are mostly satisfied.
- Rating Distribution
Pros: Great plugins.
Cons: Horrible customer service.Recent recommendations regarding this business are as follows: "Good luck with the customer service department".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Soundtoys has 4.5 star rating based on 1 customer review. Consumers are mostly satisfied.
- Rating Distribution
Pros: Great plugins.
Cons: Horrible customer service.Recent recommendations regarding this business are as follows: "Good luck with the customer service department".
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Rude, Awful, Customer Service
Company fixed the issue and I have been provided with apology. I was contacted by the company and Irecieved an apology and a discount.
For a short time only, 50% off the upgrade price. When I went to checkout, the price was $189. Which was the upgrade price. So why I did not receive 50% off of that price is still beyond me, but how I was treated is far worse.
Money is money. My mental well being is another. kevin with a lowercase k, is an incompetent jerk that shouldn't hold his job as a "Technical Advisor" when you work with customers simply trying to understand why they aren't getting what they saw and see as advertised.
When I asked to speak with a manager I was told to have a good day and that's now things work there. Don't email again, kevin said.
- Great plugins
- Horrible customer service
Preferred solution: Apology
User's recommendation: Good luck with the customer service department
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