SoundHound Reviews
SoundHound Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SoundHound has a 1.1 star rating based on 4 reviews. Consumers are mostly dissatisfied; 100% unfavorable. Reviews highlight billing problems and poor customer service and note a high price level.
Key Takeaways for Future Customers
- Read SoundHound reviews before subscribing; users report unexpected subscription fees.
- Expect difficulty reaching a live representative for membership or account issues.
- Test app features first; multiple reports of bot locks and playback failures.
Negative Feedback / Risk Areas
- Customer complaints about repeated charges after cancellation and overdrafts.
- Refunds and account recovery are reported as slow or unresponsive.
- Support requests for password recovery and integrations often go unanswered.
Positive Feedback
Some users find the app friendly to use and useful when it works.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SoundHound has a 1.1 star rating based on 4 reviews. Consumers are mostly dissatisfied; 100% unfavorable. Reviews highlight billing problems and poor customer service and note a high price level.
Key Takeaways for Future Customers
- Read SoundHound reviews before subscribing; users report unexpected subscription fees.
- Expect difficulty reaching a live representative for membership or account issues.
- Test app features first; multiple reports of bot locks and playback failures.
Negative Feedback / Risk Areas
- Customer complaints about repeated charges after cancellation and overdrafts.
- Refunds and account recovery are reported as slow or unresponsive.
- Support requests for password recovery and integrations often go unanswered.
Positive Feedback
Some users find the app friendly to use and useful when it works.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
I am not a bot, I don't know what a bot is
Still lock locked locked locked locked locked please unlock unlock unlock unlock unlock pleases it or tell me how to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
I am not a bot, I don't know what a bot is
It work, but you deleted all my 300 sounds. It would nice to have them back. If it's possible
Please stop the bot lock and let me use my music with in soundhound.
Please , please please please, please please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Jose, California
I am not a bot, I don't know what a bot is
Can you please help me get rid of bot problem that come up very time I try to use my music soundhound on my phone, it locks and says I am bot ( i don't even know what bot is )
I just want to listen to music
Can you please help me not
User's recommendation: I don't care. It would nice to talk to a person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Jose, California
I am not a bot, I don't know what a bot is
*** you , didn't help at all, I am not a bot.I am a person but you idiots can let me use music, what do I need to do to get my music back with soundhound
I am a person, I would like to use my music which on my phone. The problem is the you think I am bot.
I don't even know what a bot is. I just want to listen music
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis is beyond ridiculous. If the CEO...
Look at the stock since Oct 2025 and they just keeping diluting the stock. Killing the stockholders while making millions in salaries and raiding the profits of the company making it unprofitable.
This is beyond ridiculous. If the CEO cannot guide the company to becoming profitable, then he needs to move the *** on.
They have been screwing the stockholders long enough. I have lost 800k on this POS company all because they continue to dilute the stock while making millions in salary and show no profit. Therefore, *** the stockholders. This has been going on for years.
I have lost my *** patience. This is deliberate, and you are defrauding the stockholders by sucking all the profit out of the company.
- Losing money
User's recommendation: Beware of shady leadership
Pittsburgh, Pennsylvania
Restaurant ordering
I have been trying in vain for months to add soundhound Smart Ordering to our Toast system. Cannot get a reply back, extremely frustrating!
Preferred solution: Help getting it set up
Gambo, Newfoundland And Labrador
App not working anymore
App won't work won't play songs tried troubleshooting it still not working contacted you guys still nothing needs this fixed asap love the app got over 250 songs that I can not play very upset
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHsving trouble with password for new phone transfers. Help recovering pw.
- - Transferring to a new phone, I was asked to log in and it said password not found.
- - I have two accounts: Lnorcome@***.com and lnorcome60@***.com.
When transferring to new phone. I was asked to log in when I did it sate that pw orid was not found
.
I need to get that pw because all my music is on that.
Help me to locate my pw I have two accounts base on my profile. Lnorcome@***.com or lnorcome60@***.com help!.
- Friendly use
- Able to retrieve or see pw when need it
Preferred solution: Pw on file so I can retrieve music on phone play list
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Miami, Florida
No help what do ever!!!
- - App doesn't work offline.
- - Monthly subscription should work while traveling without internet.
- - Need a live representative to help fix the setup.
This app is not working at all if I don't have internet, the home point for paying a monthly subscription is to use it while traveling without internet.
I should be able to speak to a live representative if I'm paying a monthly subscription.
Your customer service machine sucks!!! It does not help at all!!!
I need to speak to someone to walk me thru fixing the set up so it works
User's recommendation: Do not pay subscriptions if not able to speak to a rep
Can't retrieve my music
Can't get a call back from a representative thought service was a good thing now I do know just want to listen to the recording
- Best thing i knew until know
Preferred solution: Listen to music
User's recommendation: Wait
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
You keep charging my account after you told me last month that you deleted my account and all my info. You overdrafted my acct this month!
I am so upset!!!
Quit stealing my damn money! Seriously!!
Preferred solution: Full refund
User's recommendation: Don’t get this app! They keep charging you even after you cancel your acct, and it says nothing about it being 39.95 a month til after they get your credit card info
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling
Not sure if account opened or if billed. If I was billed, it was without my consent and possibly disguised as something else on my credit card.. Have not been able to reach them to reolve if it needs resolving, or to cancel account if one exists.
Were not helpful in determining whether I successfully opened an account. Impossible to reach and communicate with.
Don't recommend.
Preferred solution: Full refund
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