LaVerne N Ztc

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Verified Reviewer

Hsving trouble with password for new phone transfers. Help recovering pw.

When transferring to new phone. I was asked to log in when I did it sate that pw orid was not found . I need to get that pw because all my music is on that. Help me to locate my pw I have two accounts base on my profile. Lnorcome@***.com or lnorcome60@***.com help!.
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Loss:
$1000
Pros:
  • Friendly use
Cons:
  • Able to retrieve or see pw when need it

Preferred solution: Pw on file so I can retrieve music on phone play list

Lee M Qht

Can't retrieve my music

Can't get a call back from a representative thought service was a good thing now I do know just want to listen to the recording
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Pros:
  • Best thing i knew until know

Preferred solution: Listen to music

User's recommendation: Wait

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Miami, Florida

No help what do ever!!!

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SoundHound - No help what do ever!!!
This app is not working at all if I don't have internet, the home point for paying a monthly subscription is to use it while traveling without internet. I should be able to speak to a live representative if I'm paying a monthly subscription. Your customer service machine sucks!!! It does not help at all!!! I need to speak to someone to walk me thru fixing the set up so it works
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User's recommendation: Do not pay subscriptions if not able to speak to a rep

Sandi B Qxe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud

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You keep charging my account after you told me last month that you deleted my account and all my info. You overdrafted my acct this month! I am so upset!!! Quit stealing my damn money! Seriously!!
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Loss:
$90

Preferred solution: Full refund

User's recommendation: Don’t get this app! They keep charging you even after you cancel your acct, and it says nothing about it being 39.95 a month til after they get your credit card info

Stephen K Taq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing

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Updated by user Apr 05, 2023

Not sure if account opened or if billed. If I was billed, it was without my consent and possibly disguised as something else on my credit card.. Have not been able to reach them to reolve if it needs resolving, or to cancel account if one exists.

Original review Apr 05, 2023
Were not helpful in determining whether I successfully opened an account. Impossible to reach and communicate with. Don't recommend.
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Preferred solution: Full refund

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