Sound Specialty Coatings

When we make good products, competetors take shots. Once again this person is just full of it!

If you can't sign your name you are just anothe cowerd and a liar. Everything this guy said is just not true.

All products are custom made for the customer and custom colored, we have been doing this for 20 years and our products are the absolute best in the industry. I, Nancy, answer all technical questions because I am the most knowledgeable about them, I even make myself available by phone, text or email on weekends and Holidays to answer customer questions. We are committed to make the customer the product they need for their application and the color they want.

To you coward; what product did you buy from us, when, what did you pay for it?

Proove it ! What is your name?

How about a slander and defamation lawsuit? We can find you.

Sorry the message has been shortened:

6) I read that it works well in 0°C

Now, every time someone comes to this complaint, completely false complaint because the sale never happened, this was made up by Top Secret Coatings Of Arlington Washington.

I am not the owner of Sound Specialty Coatings, we are a Corporation with many shareholders and Top Secret Coatings has made this fake complaint to attack me and even my son.

At one time, Top Secret, bought product from us for an acoustical flooring application, Their worker was constantly calling for application assistance, he finally told us the application was not for a floor, but to AMTRAK train cars as a sound dampening coating.

This was to have been a government spec product. The contractor called us to come to the site. Our product was there, our labels were removed and another label attached. The spec called for a waterbased urethane-acrylic coating, not an epoxy flooring coating.

The Amtrak contractor asked us if we could make a product to meet the spec, yes,our Acoustical Slickthane met the spec and was purchased by the contractor and applied. Not only was our label removed from the origional product, but all of the DATA Sheets and documents provided by Top Secret Coatings were completely fraudulent. Our products are great and so is our reputation, We will be happy to share more horror stories about our dealings with Top Secret who buy their products from others and relabel them, some with permission, like Far West Paints. I will not attack Traci and Peter Harrett personally, their business practices are a different story.

Top Secret is determined to injure SSCC because they got caught and turned in by their own guy on a Government contract. More later.....

We make a sincere effort to have our customers understant the product and assist them in every way in their application. We have written instructions with each order and a seven day a week tech line to call if you have questions or need assistance. We did not have a sale of POOLCOAT to anyone in New Hampshire in May, June or July, 2012, we have no records of any phone calls received from anyone in New Hampshire during this same time frame, so if this customer will call us, we will be happy to discuss the matter.

Same experience with Pool Coat---tried multiple times, called for directions, the product was great when it worked, but terrible when it did not. SSC was difficult but did refund my money.

I suspect like many things, you need to know your product well. My guess is that if the vendor did a better job of instructing the application they could do okay.

Just as predicted, no invoice was ever presented to us for the fake complaint. We have a cyber investigator who has tracked the false complaint to a company with many names, top secret coatings, supermarine coatings, superfloor coatings,aquapoxy, etc., etc.,their friends who participated in this action, will also be part of our litigation. You cannot get away with making stuff up to injure a company or an individual and get away with it, not even on the Internet.

In response to "Lyn", Who is a freind of Anonymous, They did not buy Aquaply SLP,they bought a waterborne epoxy and did not follow directions, dispite the fact that they did not follow directions, we sent them more product FREE. As it turns out, they provided us with a phoney resale cert., said they were reselling the product and used it themselves,

The name was a fake and they defrauded the state,oops. We are proud of our reputation and our products, products we created, make and provide to thousands of happy customers all over the world.

This Ripoff complaint is completely made up by another coatings company. If Mr. Anonymous, aka M D, can provide us with an official invoice for the Aquaply SLP, we will give him $2000.00.

This is an email from Jill 2 years ago, we tried to help her with her application, Jill was attempting to apply artwork to her pool and we sent her a range of pigments to add to the POOLCOAT, we never charged her for these, we talked to her constantly by phone, even on weekends,and email. We have not heard from Jill for 2 years. We do not block email, if an email contains a virus it will not get through.

People have to take responsibility for their application, we do stand behind our products

From: "Jill Peterson"

To:

Subject: poolcoat

Date: Thu, 28 May 2009 09:38:09 -0500

Hi Nancy,

Just wanted to let you know, I sent out the greens today. You should receive them in a few days. I also wanted to say thank you for all of your help. When the pool is finished, I will send you a photo. I'm sure it will be perfect when it is completed. Also, is it possible to use some kind of acrylic paint for artwork and then apply the clearcoat to seal it? I would really like to add some things to dazzle it up a bit.

Have a great day,

Jill Peterson