No BOARD

Ordered a board, had no shipping info. Called to find out when would be shipped, said is being "custom made". Weeks later, still no board. Called numerous times...no answer...and was unable to leave voicemail a few times. Finally texted and threatened to contact paypal...finally picked up. After, finally answering and said should have been shipped, and will call me back with in the half hour...still waiting and will be cancelling order. Seem to have a few sites out there... souldboards.com streetboards.com flextdecks.com and discount longboards.com so be aware! Do not order from them!
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ID
#482195 Review #482195 is a subjective opinion of poster.

SoulBoards.com

I ordered a long board from this company for my son for his birthday. Ordered it on 12/22/11. They immediately took the money out of my account. After hearing nothing for a week, I e-mailed asking status of my order. No response. I then called. "Dave" said they did not have the one I ordered and offered to give me a different board. I said I wanted the one we ordered. My son could have gotten a different board here locally. They advertised the one he wanted and that's what I want. He said to give him a couple days to find it. Never heard from him. Called again, he said he couldn't find it and gave up. I requested a refund. He said to "put it in writing." I said "no, you took the money out of my account, please put it back." He hung up on me. Wouldn't answer when I called back. Had to use 3 different phones, he kept hanging up. I e-mailed a request to refund my money, and faxed a request. No response, and no refund. This guy is rude, and in my opinion a scammer. No customer service, no standing behind the products they advertise, and did not refund my $190.00. DO NOT DO BUSINESS WITH THIS COMPANY!
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8 comments
#649795

I ordered a longboard from this web site and never received it, after 2 weeks called and emailed them, the guy laughed at me on the phone, they stole my $189.0 then I found so many people scammed by soulboard, the guy is a scammer...

#648772

I know at least 10 people scammed by soulboards I dont understand how this dodgy website keeps online....

#648434

This isn't a company, is SCAM. Same kind of thing happened to me, ordered a longboard, no answer, no tracking number, emailed 1000 times, phoned and the same silly rude guy answered and hang up...

never had what I paid for...

almost 200 dollars plus being insulted by phone. DO NOT BUY there SOUL BOARDS is SCAM (they posted some of the apologising comments, there are not satisfied customers, this is made to SCAM

#524659

im srry for your unsatisfied purchase however soulboards customer service dave has been fired i am srry for all the trouble he has called u

#491823

I swear if I don't get my board I'm suing this company.

#411150

when your a large company you cannot always make everyone happy. I assure you we sell 1st quality longboards and we never rip anyone off. We always do our best to make the customer happy.

#648441
@PissedConsumer411150

A large company hahahah less than 200 likes on Facebook(take a look) C'mon "SCAMBOARDS" your "business" is coming to an end, everybody knows you are a FRAUD!!!

#410872

this company is fraud. they sell counterfeit and seconds .

always go to the longboard company itself or make sure its an authorized dealer . everyone in the industry knows that soul boards is a scam !!!!

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ID
#288515 Review #288515 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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