Manufacturer: Sony Category: Cell Phones Clear all filters (3 of 3 reviews match)
Same problem occurred , last December 15, 2015, I bought a Sony Xperia Z5 dual. then, last month, my phone shuts down and just wont open under normal usage, I immediately reported it to them and have it checked by their in house technician and got a reply from Ms. Ana, saying that the main board malfunctioned and it should be replace charging me a whopping amount of Php 15,000 pesos. As per Kimstore management, they only cover 1yr labor...
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Jer Same situation with my S7 Edge.. Labor warranty but the problem is actually factory problem or mother board.. wala kang gnagawa shut down at wala na.. same sir actually lookin...

I didn't like
  • Lack of after-sales service
Sony experia z5 buy last dec.2016 worth 26,000 aftr a few months (may2016)bigla nag shutdown hnd n sya ma open and then pina check up sa main ofce ng kimstre,need dw kylngan pltan un motherboard worth 15,000 dhl hnd n sya magagamit!! Ganun n lng b kadali un sbrng ingat sa pggamit ng unit tpos aftr nun at hnd k pumayag sa 15,000payment for mtherboard ifufull un phne hnd n magagamit..sana sa management ng kimstre maging concern naman...
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Anonymous Galing nila mang taga... Pero try mo ilapit sa sony service center baka may chance pa magamit yan.. Sudden shutdown ang nang yari sa z5 mo more likely sa xperia m5 issue.. Re-...

Sony Xperia Z5 Dual Cell Phone Review

I bought a sony xperia z 5 its 3 months old and the side of the phone is broke right above the power butten it cuts my thumb every time i turn on my phone they said they cannot honer my warrienty because i bought it online it is not just a inconvience its a safty hazard