Sonoma Napa Wine Cruises Reviews
Sonoma Napa Wine Cruises Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sonoma Napa Wine Cruises has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; reviews cite high price level and poor customer service.
Positive Feedback
Customers mention expectations for wine cruise services and itineraries, but no consistent positive comments appeared in recent Sonoma Napa Wine Cruises reviews.
Negative Feedback / Risk Areas
- Multiple reports of unreturned deposits and missing payments leading to cancelled bookings, reflecting major customer complaints about refunds.
- Poor or nonexistent customer service response and unanswered calls and emails.
- Allegations of misleading bookings, itinerary changes, and high prices without promised services.
Key Takeaways for Future Customers
- Check recent Sonoma Napa Wine Cruises reviews and verify payment transmission before finalizing bookings.
- Document all communications and demand written confirmations and refund policies to reduce risk.
- Consider booking directly with cruise lines or using vetted travel agents for large deposits.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sonoma Napa Wine Cruises has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; reviews cite high price level and poor customer service.
Positive Feedback
Customers mention expectations for wine cruise services and itineraries, but no consistent positive comments appeared in recent Sonoma Napa Wine Cruises reviews.
Negative Feedback / Risk Areas
- Multiple reports of unreturned deposits and missing payments leading to cancelled bookings, reflecting major customer complaints about refunds.
- Poor or nonexistent customer service response and unanswered calls and emails.
- Allegations of misleading bookings, itinerary changes, and high prices without promised services.
Key Takeaways for Future Customers
- Check recent Sonoma Napa Wine Cruises reviews and verify payment transmission before finalizing bookings.
- Document all communications and demand written confirmations and refund policies to reduce risk.
- Consider booking directly with cruise lines or using vetted travel agents for large deposits.
Media from reviews
Stay AWAY
- - Charged $4,500 cruise deposit by credit card; PayPal paid, but the deposit was never received by the cruise line, and the booking was cancelled.
Sharion Sadler charged a $4,500 cruise deposit on my credit card, got payment via PayPal, and never made deposit to cruise line. All calls and emails have gone unanswered. I only discovered problem when I called the cruise line and found they had never received the deposit and subsequently cancelled my booking.
Is there any way to contact this company or are they GONE????
Rip-off artist
- - Paid over $4000 for April 2020 cruise; money wasn’t sent and no booking.
- - She left her office and home vacant, did not respond, fled with thousands.
Paid a deposit of over $4000 for a cruise in April 2020. She never sent the money to the cruise line and never booked the cruise.
She left her office and home vacant and never called me back.
She has apparently fled and left a number of people with thousands of dollars taken and no service. Don't trust her.
Trouble getting refund
- - Refund for the canceled cruise by Sharion Sadler has not been received; Epicurean Wine Tours requires a password and calls go to an answering machine.
My brother booked a cruise with Sharion Sadler and cancelled same 6 months before the cruise because of illness.
Now 7 months later I still haven't received the refund despite Sharion stating she would work on this.
You need a "password" to get onto the "Epicurean Wine Tours" website.
You get an answering machine whenever I call the number.
This is getting very frustrating!
A liar, a cheat and a ripoff
- - We prepaid $15,000 for a Europe trip with Sharion Sadler.
- - Vouchers late; Rome train changed to a bus; Luca tour shortened; wine tours reduced.
My wife and I booked our trip trip to Europe with Sharion Sadler owner of Sonoma Napa Cruises. We were very disappointed with her services.
She lies to everyone in the group and at some point couldn't figure out who she told what lie. she retreated from the group on the cruise ship (not that we wanted anything to do with her) We were suppose to get our travel documents which included our airline reservations three weeks before our trip we had to call her asking when we will get our travel vouchers. We didn't receive them till 3 days before our trip with no seat assignments. My husband and I feel we didn't receive everything her travel itinerary listed.
We prepaid for first class tickets to Rome on the train and last minute she changed our transportation to a bus without even mentioning it to us. We were suppose to get a two hour guided tour in Luca, Italy when we arrived Sharion told us we had only 50 minutes to tour the city on our own with no guide. We were suppose to get a 4 day wine tour in Florence we only went on 2 wine tours. We thought we were getting a professional travel host for she was on our trip with our wine group.
She wasn't helpful at all with our group when there was issues with lost luggage we had to track our luggage and some people had to make their own arrangements get their luggage. We prepaid $15,000.00 for our dream trip to Europe. We both feel she over charged for the kind of service we received with all the issues we experienced in Europe not to mention the wine tours and first class train tickets we prepaid that we never received. She was rude, a liar and totally incompetent.
Save your money and book somewhere else!!
All you get is lies from her. Keep track of them.....because she can't!!
Preferred solution: Let the company propose a solution
Companies Similar to Sonoma Napa Wine Cruises
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
Please reach out to me via text at 925-200-**** I can get you in contact with her.