Sonnet Insurance
Sonnet Insurance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sonnet Insurance has a 1.3 star rating with mostly negative sentiment in Sonnet Insurance reviews and widespread customer dissatisfaction.
Key Takeaways for Future Customers
- Expect difficulty reaching support by phone and slow responses.
- Watch for billing issues and unresolved refund requests.
- Reviews cite high price level and poor customer service.
Negative Feedback / Risk Areas
- Frequent customer complaints about cancellations and no phone contact.
- Reports of refund delays and unresolved billing practices.
- Poor claim follow-up and unhelpful customer service.
Positive Feedback
Reviews contain no clear positive comments to report.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sonnet Insurance has a 1.3 star rating with mostly negative sentiment in Sonnet Insurance reviews and widespread customer dissatisfaction.
Key Takeaways for Future Customers
- Expect difficulty reaching support by phone and slow responses.
- Watch for billing issues and unresolved refund requests.
- Reviews cite high price level and poor customer service.
Negative Feedback / Risk Areas
- Frequent customer complaints about cancellations and no phone contact.
- Reports of refund delays and unresolved billing practices.
- Poor claim follow-up and unhelpful customer service.
Positive Feedback
Reviews contain no clear positive comments to report.
Media from reviews
Turn one complaint into a collective action
Brampton, Ontario
Payment
They cancelled my insurance, and they don't have a valid phone number to call to clear payment. I have tried for 3 weeks now to reach them, but I can't. So sad.
Preferred solution: To resolve this
User's recommendation: Get it at you own risk they can cancel you and no where to call them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem again with my refund
This is the 4th time Ive had to contact the company about this issue and nothing ever gets resolved. Help me resolve this issue ASAP
- Costumer services sucks
Preferred solution: Full refund
User's recommendation: Do not be surprised when you do not get a refund. They play with your credit and they don’t have any refunds policy. Poor customer service
Toronto, Ontario
Change of car
- - Financed a 2021 Mazda CX-30 model G, blue, in Jun 2023.
- - Policy number is 50002****.
- - Please send pink cards.
- - Previous vehicle: 2012 Chrysler 200 LX 4DR.
My email is now kristascott224@***.com
My policy number is 50002****.
Im now financing a Mazda CX30, 2021, model G, blue. I financed it in June 2023. The VIN number is {{Redacted}}. PLEASE send me the pink cards in case i need them. My previous vehicle was a 2012 chrysler 200 LX 4DR.
THANKS,
Krista
Kristascott224@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCheck my claim
- - Repeated calls to the adjuster went unanswered.
- - Customer service could not help reach the adjuster and advised continuing to call or email.
I already hired a lawyer
I have called the adjuster many times, almost every day, but received no answer. I also called customer service for help to reach out to her, but the same thing happened.
The person who responded told me that he couldn't help. He just advised me to continue calling or email her.
Preferred solution: Get my treatment
User's recommendation: Very bad service and not helpful
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
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