SongbookPro Reviews
SongbookPro Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SongbookPro has a 1.6 star rating from 4 reviews. Consumers are mostly dissatisfied; reviewers praise the app itself but report privacy concerns, medium price level, and several recent reports saying "0 stars for customer services" and "Don't waste your money."
Key Takeaways for Future Customers
- Read SongbookPro reviews before purchase to weigh app features versus support.
- Expect possible delays in customer service and ticket responses.
- Verify purchases transferability across devices before subscribing.
Negative Feedback / Risk Areas
- Repeated customer complaints about billing and duplicate charges.
- Reports of pending charges and difficulty obtaining refunds.
- Poor customer service and unresolved support tickets affecting subscriptions and transfers.
Positive Feedback
Users like the app functionality and value its privacy and data security features despite support issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SongbookPro has a 1.6 star rating from 4 reviews. Consumers are mostly dissatisfied; reviewers praise the app itself but report privacy concerns, medium price level, and several recent reports saying "0 stars for customer services" and "Don't waste your money."
Key Takeaways for Future Customers
- Read SongbookPro reviews before purchase to weigh app features versus support.
- Expect possible delays in customer service and ticket responses.
- Verify purchases transferability across devices before subscribing.
Negative Feedback / Risk Areas
- Repeated customer complaints about billing and duplicate charges.
- Reports of pending charges and difficulty obtaining refunds.
- Poor customer service and unresolved support tickets affecting subscriptions and transfers.
Positive Feedback
Users like the app functionality and value its privacy and data security features despite support issues.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orleans, Ontario
My original laptop which I had crashed...
The reviewer tried to contact the company before posting this review.
My original laptop which I had crashed and I wonder if your site which I downloaded the Songbook pro app would have my updated addition of my file.
User's recommendation: Not a app problem but my Laptop crashed and I have a new laptop
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot happy paid twice
- - Doug Fox paid $10.72 via PayPal on Sept 9, 2024.
- - He is on a free trial and can't add more songs.
- - A third support ticket has received no response.
My husband, Doug Fox, bought back on September 9th, 2024 and paid $10.72 by PayPal. Now, it tells him he has been using the free trial and won't let him add any more songs.
I paid again on March 2nd, 2025 on my computer and now I can't transfer it to him. This is the third ticket that I am sending and I've never heard a word back. I think it's time to contact the Better Business Bureau and the police, as we suspect this is a scam.
If we don't hear anything or speak with anyone, I will be contacting them. Doug Fox.
- Paid and can not load songs
Paid for app through Apple Pay, I am told that it’s still pending. What songbook pro March 27, 2024 with Visa card
- - Purchased the app on March 27 with Visa for $5.99 via Apple Pay.
- - The charge from checking shows as pending, and the user wants help.
I like the app and bought it on March 27 with a Visa card for $5.99 through Apple Pay. It has been taken out of my checking account.
I am told that Its pending.
Dont understand this I 85 years old and I enjoy the app very much. Would like to get this taken care of.
User's recommendation: Nice app, but no recommendation
Disappointed with customer service
- - Emailed; no technician contact; 5.00 charge for 3 days via virtual support.
- - 50.00/month tech plan; SongBook Pro 5 stars, service 0 stars.
I have emailed them several times in the past week and their response was a technician will contact you. However they never have contacted me.
Then I went virtual and wrote my problems again. I was told if I needed a technician it would cost me 5.00 for 3 days and would be refunded to me when fixed. However I could sign up for monthly technician help for 50.00/month.
I honestly think this company needs to revisit their customer services. It is a shame because I really like using SongBook Pro 5 stars however 0 stars for customer service.
User's recommendation: 0 stars for customer services
Charlotte Amalie, Virgin Islands, U.s.
Unable to share, no customer support
- - Cannot share Setlists from Song Book Pro to WhatsApp.
- - Recipients see 'You may not have a proper app for viewing this content'.
I recently purchased song book pro. I believe it's a great app but I cannot share the Setlist when I send it to WhatsApp.
The message that appears on the shared received device states, " You may not have a proper app for viewing this content".
However, I have Song Book Pro also download on my other phone. I sent it to another team member that has Song BookPro downloaded (the paid version) and they received the same message.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany only promises to contact you ands does not.
- - Purchased software; lasted 3 weeks, then became the free 10-song version, with no help restoring the full version.
On Oct 10, 2022, at 3:26 PM, James Gaskell wrote:
I purchased this software and it worked for 3 weeks. It somehow went back to the free version which does not allow more than 10 songs.
I tried to re-download and would not switch back to full version I purchased. I contacted company 3 times and only received auto answer which promises to get back to me within 48 hours. They never do. It's not the p[rice but the empty promises.
I put this software on my S...list. I would recommend buying other software or creating your own like I will do.
DATE
Jul 15, 2022
Full Version Upgrade
In-App Purchase
Report a Problem
$5.99
Subtotal $5.99
Tax $0.40
TOTAL $6.39
User's recommendation: Don't waste your money.
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