Song Kai Massage
Song Kai Massage Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Song Kai Massage has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
Few positives are reported; no favorable ratings or service praises appear in Song Kai Massage reviews.
Negative Feedback / Risk Areas
- Repeated Song Kai Massage customer complaints about poor customer service and unanswered phone calls.
- Billing and refunds issues after prepaid bookings, including denied or delayed refunds.
- Difficulty locating the business and cancelled appointments without timely communication.
Key Takeaways for Future Customers
- Check recent Song Kai Massage reviews before booking and be cautious with prepaid purchases.
- Expect potential delays in refunds and limited responsiveness from customer service.
- Confirm location and contact availability prior to scheduling to avoid missed appointments.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Song Kai Massage has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
Few positives are reported; no favorable ratings or service praises appear in Song Kai Massage reviews.
Negative Feedback / Risk Areas
- Repeated Song Kai Massage customer complaints about poor customer service and unanswered phone calls.
- Billing and refunds issues after prepaid bookings, including denied or delayed refunds.
- Difficulty locating the business and cancelled appointments without timely communication.
Key Takeaways for Future Customers
- Check recent Song Kai Massage reviews before booking and be cautious with prepaid purchases.
- Expect potential delays in refunds and limited responsiveness from customer service.
- Confirm location and contact availability prior to scheduling to avoid missed appointments.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund Needed
- - Purchased a massage for my son via Groupon; service not delivered and location unclear.
- - Voicemails/texts went unanswered; no call/no show; refund.
I purchased a massage for my son as a gift. The merchant took my paid for Groupon however my son never received service.
He was unable to find the business actual location. He called several times to let someone know he was having a hard time finding their business. I also called several times, left a voicemail and attempted to text them. No response until awhile afterwards.
I received a message saying his appointment was cancelled due to no call no show and we could pay them $45 to reschedule. Im highly upset because this is money I already paid for and they never answered their business phone to know my son was looking for their actual location.
I would like my money back and go with another company. I purchased from Groupon often and this is the first horrible experience I've ever had and hope this will be reconciled asap.
User's recommendation: Don't call them. They don't answer their phone calls
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