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Soloshot

Soloshot Reviews

soloshot.com
What is your customer experience with Soloshot?

Soloshot Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Soloshot has a 1.1 star rating from 3 reviews. Consumers are mostly dissatisfied, citing faulty products and unresponsive customer service.

Key Takeaways for Future Customers

  • Read Soloshot reviews before buying; many customer complaints about service and product reliability.
  • Expect billing and refunds issues; several customers report being charged despite no shipment.
  • Do not rely on prompt customer service for repairs, returns, or discounts.

Negative Feedback / Risk Areas

  • No response to emails or calls.
  • Defective units and delayed or missing shipments.
  • Refunds not issued and high price level reported by consumers.

Positive Feedback

Recent reviews include no positive mentions.

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Nick C Ktg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Can you guys reply to my emails????? I...

Can you guys reply to my emails??? I have sent my solo shot back to you 3 months ago and you havent responded its an absolute joke

User's recommendation: This company is an absolute joke, they do not reply to emails and there product is faulty at best

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Anonymous
map-marker Bakersfield, California

Defective unit- 0 response

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AI Highlights
  • - Three weeks of unanswered calls and emails to SoloShot.
  • - Paid $2,000 for the SS3+ version.
  • - Camera has not worked for weeks; I am out $2,000.

For 3 straight weeks I have called & emailed with 0 response. I paid $2,000 for the soloshot SS3+ version. I have had a video camera that does not work for the last few weeks, I am out $2,000, & no one from soloshot calls me back, emails me back, or picks up the phone when I call.

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Anonymous
map-marker Riverside, California

Everything about this company sucks.

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AI Highlights
  • - Pre-ordered Solo Shot 3 Pro+ on Sep 30, 2015.
  • - No contact beyond automated email.
  • - Only one phone number; voicemail only; no live chat or support.

I pre-ordered the Solo Shot 3 pro+ on September 30, 2015. I keep calling and emailing, yet still have not received my order, nor have I been contacted by the company other than robomail stating I will be contacted shortly.

There is only one phone number where you can only leave a message, no online chat, no direct customer service, nor support. How are they still in business?

User's recommendation: Find someone else

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Fabricio F Biq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I sent my camera for update to 3 plus, two months a go. And it didn’t come back and nobody is answering my calls or emails

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Contains 3 confidential files for company representatives

I sent my camera to update to 3 plus two months ago and it didnt come back. Nobody is answering my calls and emails!

User's recommendation: Don’t buy it!

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Anonymous
map-marker Yuma, Arizona

More than 4 weeks have not received order.

Yes they never replied. I had to file a dispute with my credit card company in informing them that I never received any merchandise from soloshot.

User's recommendation: Would never recommend this company

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JASON W Gqa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No product was shipped yet I was charged

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AI Highlights
  • - Poor customer service; no callbacks.
  • - Charged for a solo shot; never built.
  • - Refund requested; no response; lawsuit coming soon.

Terrible company, I have called and emailed over and over and no one ever calls back or emails back. I was charged for a solo shot yet the product was never built.

I have asked for my money back but cant get anyone to answer me or return my money! Lawsuit coming soon!

Cons:
  • No product delivered

Preferred solution: Full refund

User's recommendation: NEVER EVER PURCHASE FROM THIS COMPANY

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Tiffany M Jps

Never buy this

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Horrible company! I returned my Soloshot via certified mail within the 30 days and was told they would refund me and after several months they still have not! Do not get this!!

Loss:
$629
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

View full review

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