
Solo Mobile
www.solomobile.ca
Solo Mobile Overview
Solo Mobile has 1.5 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "closed".
Review authors value the most Reliability. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Anonymous
Many years ive had solo..they backd out of a give u a phone every two years deal
I have had solo for many years. solo backed out of our deal where a new up to date phone was supplied every 2 years.0o
User's recommendation: closed
Anonymous
Solo communications
On my recent telephone bill appears a charge for solo communications which to my knowledge I have not ordered any new service for our phone and have no cell phone so why am I being charges $29.90 for something I didn't purchase. It is the weekend so I can not call number listed on my recent att bill. It seems to me if it is contained on att's bill they should be accountable for the charges not me. I have to wait until Monday to file a complaint with whoever is responsible for this charge and I am not paying it.
Loss:
$29
Reason of review:
Problems with payment
1 comment
Anonymous
Solo Will Not Listen
My 3 year contract with Solo has expired; I've cancelled my account on January 22nd; they have turned off my service on that day; I'm still getting my full service bill PLUS activation fees for about $100 per month; the second bill arrived today. Has anyone ever had this problem and how did you find a resolution. I've been given the "run around" everytime I call customer service or go to the store (3 to 3 times a week)........I don't know what to do to get them to communicate with me. Any advice will be appreciated. Wanda Davies
Reason of review:
Problems with payment
Hazel W Kdl
Unrequested Services
I don't know what this service is or why it's on my phone bill. I did not request it and I don't know how to get rid of it. Please help. It costs me $12.95 a month. I thought it was a part of Verizon, but I found out it's not. How can I be refunded? I see this is not just my problem. I pay enough on my phone bill to have to pay bogus charges that the phone company is not aware of. This sort of behavior should be punishiable by law. Thank you.
Reason of review:
Problems with payment
3 comments
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Solo Mobile
Hi,
Are you sure this service was from Solo Communications?
From your description, it seems like it is from http://www.solomobile.ca, not solocom.ca.
If it's true, can you remove that complaint?
If not, can you tell us more about it at info@***.ca