Solo Mobile
Solo Mobile Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Solo Mobile has a 5.0 star rating based on 1 customer review and generally positive sentiment; Solo Mobile reviews note reliability and product diversity at a medium price level.
Positive Feedback
Reviewers praise reliability and a diverse product/service mix, and one recommendation was shared by a satisfied customer.
Negative Feedback / Risk Areas
- Recurring billing disputes and unexpected charges on phone bills.
- Problems with loan disbursement and account communication causing customer complaints.
- Poor customer service response and trouble obtaining refunds for unrequested subscriptions.
Key Takeaways for Future Customers
- Check bills closely and document charges before contacting support about refunds or subscriptions.
- Expect medium pricing and verify phone or device upgrade promises in writing.
- Prepare for possible delays resolving loans or service issues with customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Solo Mobile has a 5.0 star rating based on 1 customer review and generally positive sentiment; Solo Mobile reviews note reliability and product diversity at a medium price level.
Positive Feedback
Reviewers praise reliability and a diverse product/service mix, and one recommendation was shared by a satisfied customer.
Negative Feedback / Risk Areas
- Recurring billing disputes and unexpected charges on phone bills.
- Problems with loan disbursement and account communication causing customer complaints.
- Poor customer service response and trouble obtaining refunds for unrequested subscriptions.
Key Takeaways for Future Customers
- Check bills closely and document charges before contacting support about refunds or subscriptions.
- Expect medium pricing and verify phone or device upgrade promises in writing.
- Prepare for possible delays resolving loans or service issues with customer service.
To know my loan
Actually I have my loan and succeed, so I was wanted to know how how minutes or hour's for send to my account.
User's recommendation: My refer is my bro, munyloe Jovan
Dublin, Leinster
My solo strimmers would not turn on
Yes hello my solo strimmers would not turn on I even brought it to a mechanic and he could not fix it he could not find out what was wrong with it it just won't start I try everything
Littleton, Colorado
Haven't receive my loan
Never spoke to anyone they were currently closed. I was sent a message that I have a active loan due in 13 days that I never received.
Cambridge, Ontario
Many years ive had solo..they backd out of a give u a phone every two years deal
I have had solo for many years.
solo backed out of our deal where a new up to date phone was supplied every 2 years.0o
User's recommendation: closed
Dallas, Texas
Solo communications
- - The bill shows a $29.90 charge for Solo Communications.
- - They did not order service or have a cell phone; they will file a Monday complaint.
On my recent telephone bill appears a charge for solo communications which to my knowledge I have not ordered any new service for our phone and have no cell phone so why am I being charges $29.90 for something I didn't purchase. It is the weekend so I can not call number listed on my recent att bill.
It seems to me if it is contained on att's bill they should be accountable for the charges not me. I have to wait until Monday to file a complaint with whoever is responsible for this charge and I am not paying it.
Dallas, Texas
Solo Will Not Listen
- - Solo contract expired; I canceled Jan 22 and service was turned off, but I’m billed ~$100/mo and a second bill arrived; I’ve had a runaround.
My 3 year contract with Solo has expired; I've cancelled my account on January 22nd; they have turned off my service on that day; I'm still getting my full service bill PLUS activation fees for about $100 per month; the second bill arrived today.
Has anyone ever had this problem and how did you find a resolution. I've been given the "run around" everytime I call customer service or go to the store (3 to 3 times a week)........I don't know what to do to get them to communicate with me. Any advice will be appreciated.
Wanda Davies
Unrequested Services
- - Unknown service appears on the phone bill and was not requested.
- - It costs $12.95 monthly, is not Verizon, and the user seeks removal and a refund.
I don't know what this service is or why it's on my phone bill. I did not request it and I don't know how to get rid of it.
Please help. It costs me $12.95 a month. I thought it was a part of Verizon, but I found out it's not. How can I be refunded?
I see this is not just my problem. I pay enough on my phone bill to have to pay bogus charges that the phone company is not aware of. This sort of behavior should be punishiable by law.
Thank you.
Hi,
Are you sure this was from Solo Communications?
From your description, it seems like it is from http://www.solomobile.ca, not solocom.ca.
If it's true, can you remove that complaint?
If not, can you tell us more about it at info@***.ca
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Hi,
Are you sure this service was from Solo Communications?
From your description, it seems like it is from http://www.solomobile.ca, not solocom.ca.
If it's true, can you remove that complaint?
If not, can you tell us more about it at info@***.ca