Solis Mammography
Solis Mammography Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Solis Mammography has 1.8 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Locations everywhere making it easy for follow-ups.
Cons: Customer service staff is rude and not helpful.Recent recommendations regarding this business are as follows: "Go elsewhere", "Go somewhere else", "Go somewhere else, there are plenty of radiology places that offer this service, they are not the only ones!", "GO ELSEWHERE", "Solis need competition from another competitor. Maybe they should go bankrupt".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Solis Mammography has 1.8 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Locations everywhere making it easy for follow-ups.
Cons: Customer service staff is rude and not helpful.Recent recommendations regarding this business are as follows: "Go elsewhere", "Go somewhere else", "Go somewhere else, there are plenty of radiology places that offer this service, they are not the only ones!", "GO ELSEWHERE", "Solis need competition from another competitor. Maybe they should go bankrupt".
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Customer service and Reliability. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Breaux Bridge, Louisiana
No happy with this place anymore
I had a horrible experience getting my results which was a call back mammo.
Now my sister is trying to get a mammogram done now and cant seem to get an appointment its kinda urgent she found a lump girls in front say the soonest appt January 2026 .. REALLY!
She claims its the girls in back that schedule urgent appointments well a week or more has gone by no call.
Way to take care of your patients. Im not sure what is going on but since solis has taken over this place it is horrible you cant even call Lafayette la location it rings in fricken texas!!!
So just saying you just lost two patients we will be going elsewhere and spreading the word to others to do the same!!!
User's recommendation: Go elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan NOT reach a person on the phone to make an appointment
This is the SECOND day of trying to reach a person by phone to make an appointment - terrible! Due to needing an ultrasound, I am not able to make my own appointment via their website.
I have called multiple 866, and 833 phone numbers, just to be told that because I live in AZ I need to be transferred to an Arizona representative to make my appointment...and then I am on hold forever.
Absolutely absurd when a woman attempts to schedule her mammogram and can't do so. Shame on you Solis Mammography!
User's recommendation: Go somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mckinney, Texas
Customer call center is rude
Had a appt scheduled but they canceled less than 24 hours before do to not having the correct order. Never reached out to me about the problem beforehand.
Had my doctors office call them the same day to fix the situation but they still wouldnt see me at the appointment so I had to reschedule. Ive used Solis for the past ten years and EVERY SINGLE TIME I have issues with the orders.
After this next visit Im going somewhere else as it should not be this hard to get the mammogram done. The staff that does the actual services are great but everything else ruins it
- Locations everywhere making it easy for follow-ups
- Customer service staff is rude and not helpful
User's recommendation: Go somewhere else, there are plenty of radiology places that offer this service, they are not the only ones!
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefuses to refund my balance paid by insurance
No refund yet The company basically has ghosted me
***ROBBERS***MARCH 2024
STAY AWAY FROM THIS BUSINESS! THEY ARE KEEPING PATIENTS HARD EARNED MONEY.
THE BILLING DEPT HERE IN DALLAS SUPPOSEDLY HAS SYSTEM ISSUES so theres a voicemail msg telling me to call back CORPORATE OFFICE tells me the system has been down for 2 months. SO, the customer service rep supposedly gives a message to LEADERSHIP and says Ill get a call within 24 hours
THIS IS LEGALLY AND ETHICALLY WRONG
If you have a concern, please call 855-252-**** or email compliance@***.com.
User's recommendation: GO ELSEWHERE
I have having the same issue they owe me 1184.00 and it has been over 100 days and they have not filed my in-network claim
Bonham, Texas
Billing
They are temporarily closed and I need a statement before I pay a bill. I am getting texts from the radiologist and I want to make.sure my insurance has been filed!!.
Richardson, Texas
I accidentally left my purse at home & had my grandson text my picture I’d & insurance card to me. I was scheduled for a mammography & bone density but was refused service my upper management because
Because I didnt have a credit card to pay co-payment $39.54. I offered, again to have my grandson take a picture or whatever of one of my cards but the very friendly customer service lady was told by her boss that I needed to reschedule.
Are they so dam hard up that this small amount would have bankrupt them in a matter of a few hours.
I dont care if I never get these dam test from these folks. Note: I didnt read read the pissed complaint as I wanted to make my own
User's recommendation: Solis need competition from another competitor. Maybe they should go bankrupt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPagar una cuenta
Estoy tratando de pagar una cuenta me transfieren de un lado para otro y nadien me ayuda sólo me gustaría que mi balance sea cero pero no tengo el número de cuenta se lo agradecería si alguien me ayuda muchas gracias
User's recommendation: Que sean más amables porfavor son personas groseras
Prosper, Texas
Billing/insurance
I have Aetna Medicare Dual Insurance (HMO D-SNP). What this means is I have a plan with Medicare/Medicaid.
I have said this twice to billing, and still they charged me! I am fully covered for in network services.
I tried to be polite in my call, but the lady hadnt heard of this and disagreed. CALL INSURANCE!
User's recommendation: The service of the Mammogram staff was fantastic!
Prosper, Texas
Billing/insurance
I had a great experience at Solis Mammography today! Everyone was so helpful and kind.
The only problem Im having is that they had not checked my insurance and I was billed $55. They said to call billing, but I cannot find anyone to talk to about it.???
User's recommendation: Verify your insurance first - they don’t at check in or out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot oriented to the client
I had been going here for years for my mammo. It wasn't until 2021 that I learned that Solis had committed a HIPPA violation (they told me they did it).
When I asked for explanation - they refuse to answer my questions.
It took them 4 months to get my images and reports as requested multiple times. They refuse to answer my questions as to why it took this long to get my reports after being told it would be handles.
Ladies - you deserve a facility that is going to care about you and treat you with respect and dignity.
Preferred solution: I want them to address my questions and if monetary restitution is due to me I should compensated for the HIPPA violation that they admitted to to me directly.
User's recommendation: STAY AWAY
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Go to Lourdes or Fast Pace urgent care. They can do a referral and probably schedule one if it’s business hours Monday.
They could have a high patient load.