Tanya S Rwg

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Verified Reviewer
| map-marker San Antonio, Texas

Need feedback

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Sole Paycard Visa. I started a job that gave me this paycard for direct deposit for employees.

Payroll WAS ON MARCH 31ST,.COMPANY SENT MY FUNDS ON CARD.

I TRIED TO ACTIVATE SOLEPAYCARD CARD. BY CALLING PHONE NUMBER BACK OF CARD. I WAS TOLD ITS A DIFFERENT COMPANY THAT SALES Walmart Cards.They don't have phone number of company or any information. I have called people online no one knows.

Combata bought company out They say their cards are not starting 4097. But say there cards don't start like that. I asked xemployer to give a paper check. They said it has to kick back.

It seems like it doesn't exist.closedare something. ATM says contact bank.I pray God will give me answers and results.

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Tanya S Rwg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Activate a sole paycard

I was given a card to load for direct deposit. I need to activate it. Customer service number in back of card has changed.my cell 726777**** please contact me
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Anonymous
map-marker Los Angeles, California

I keep getting an encrypted message

Phone number is not working. Every time I Cal it just hangs up. Not sure what to do about it. It's very frustrating.
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KeriAnna J

Cant get my payroll balance off card

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I wanted to get my payroll balance of the card, because I havent worked for the company that issued me the card, and deposited my payroll on this card! Phone number is out of or website is no longer up, says expired, guess i got took for my hard earned money
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Loss:
$999999
Cons:
  • Ripped off

Preferred solution: Full refund

User's recommendation: Heck No

Terrance W Elx
map-marker Louisville, Kentucky

Money

Card ended and I haven't received my money. Please contact me at 502 819**** my name is Terrance Woolfolk
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Loss:
$3400

Preferred solution: Full refund

Ashley C Ghv

Account info

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I have a tax refund going to this account before I knew it was going to get closed for good. How will this work since the account is closed??
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Preferred solution: Tax refund

1 comment
Guest

It should : be returned to the government by Sole Paycard (who?) where the IRS makes a sincere attempt to locate the intended recipient. You should : make sure the IRS has your current banking and address information.

It might : get gobbled up by Sole Paycard (who?) and then you'll have to prove that they received it, kept it, and did not try to return it as directed which will involve lots of correspondence which must be accomplished only in writing and served to all parties via Certified Mail Return Receipt Requested.

No calls or e-mails. Good Luck.

Nicole E Jrd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never answers

Ive been calling to SOLE Paycard and they never answer. It don't let me see my app and i transferred money and i havent gotten it to my other card , but it took away from my card! I need to know whats going on.
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Preferred solution: I need to speak to a manager

1 comment
Guest

You can't call. You must issue a written demand and serve via Certified Mail Return Receipt Requested like any other legal document of import.

Jasmen E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Worth, Texas

Transferred money to different card and still have not received my money

I transferred 1000 Dollars off my sole pay card to a different card and still have not received my money on the other card
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Loss:
$1000

Preferred solution: Transferred money to different card and still have not received payment

Ernest H Fcw

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Verified Reviewer

To activate card it tells me to call customer service for help

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Trying to activate card and it tells me to contact customer service and wont let me activate
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Jasmine t Mpv
map-marker Newark, New Jersey

On hold for 2 hours while someone stole my card

Someone stole my card and activated it and switched the information on it straight from my mailbox! Im suppose to get a payment tomorrow or friday, ive been on hold for almost 2 hours and someone is about to have access to my money! I feel that im going to be on hold all the way until closing time
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Reason of review:
Poor customer service

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