Sole Paycard
Sole Paycard Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied with Sole Paycard; rating distribution shows 75% unfavorable and 25% positive.
Positive Feedback
Some users reported not having used the card yet and one recent recommendation gave a mixed score; a few received payroll deposits intended for the card.
Negative Feedback / Risk Areas
- Frequent reports of unreachable customer service and phone numbers that hang up, matching common Sole Paycard reviews about support failures.
- Activation issues and expired or closed accounts blocking access to payroll, reflecting many Sole Paycard customer complaints about refunds and billing access.
- Lost or stolen cards with slow or no resolution and failed transfers causing missing funds.
Key Takeaways for Future Customers
- Expect potential activation and direct deposit problems and verify employer payroll methods before relying on the card.
- Document communications and consider requesting a paper check if customer service is unresponsive.
- Monitor balances and act quickly on lost or stolen cards due to limited support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied with Sole Paycard; rating distribution shows 75% unfavorable and 25% positive.
Positive Feedback
Some users reported not having used the card yet and one recent recommendation gave a mixed score; a few received payroll deposits intended for the card.
Negative Feedback / Risk Areas
- Frequent reports of unreachable customer service and phone numbers that hang up, matching common Sole Paycard reviews about support failures.
- Activation issues and expired or closed accounts blocking access to payroll, reflecting many Sole Paycard customer complaints about refunds and billing access.
- Lost or stolen cards with slow or no resolution and failed transfers causing missing funds.
Key Takeaways for Future Customers
- Expect potential activation and direct deposit problems and verify employer payroll methods before relying on the card.
- Document communications and consider requesting a paper check if customer service is unresponsive.
- Monitor balances and act quickly on lost or stolen cards due to limited support.
Turn one complaint into a collective action
Franklin, Pennsylvania
Lost Sole card
I got thrown out of my aunts at 428 Grant st. I went to jail for 3 weeks she called the cops on me after I got out I went to my mom's to live.
I didn't know that my boss from Monarch ordered me a sole card and I didn't know. I called her and she said that she got me that Sole card and it had money on it and it's know where to be found my boss told me that she sent it to 428 Grant st. and it should of been already there I called her and she said that she never got it in the mail. So know it's missing with money on it and nobody knows where it's at.
My address is 801 McCalmont st. Franklin, Pennsylvania 16323 so it would be realy nice to send me a new one Thanks Mandy Birchard.
- I really never used it yet
- Never used it yet
Preferred solution: Lost Sole card or someone else got it.
User's recommendation: I would give like 7 out of 10
Oak Grove, Kentucky
Help with card
I need help getting my money off my expired card.The card is expired and nobody can help me from McDonald's. The contact info on the card is no good.And the website is not in English.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed feedback
Sole Paycard Visa. I started a job that gave me this paycard for direct deposit for employees.
Payroll WAS ON MARCH 31ST,.COMPANY SENT MY FUNDS ON CARD.
I TRIED TO ACTIVATE SOLEPAYCARD CARD. BY CALLING PHONE NUMBER BACK OF CARD. I WAS TOLD ITS A DIFFERENT COMPANY THAT SALES Walmart Cards.They don't have phone number of company or any information. I have called people online no one knows.
Combata bought company out They say their cards are not starting 4097. But say there cards don't start like that. I asked xemployer to give a paper check. They said it has to kick back.
It seems like it doesn't exist.closedare something. ATM says contact bank.I pray God will give me answers and results.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerActivate a sole paycard
I was given a card to load for direct deposit. I need to activate it. Customer service number in back of card has changed.my cell 726777**** please contact me
Los Angeles, California
I keep getting an encrypted message
Phone number is not working. Every time I Cal it just hangs up.
Not sure what to do about it. It's very frustrating.
Cant get my payroll balance off card
I wanted to get my payroll balance of the card, because I havent worked for the company that issued me the card, and deposited my payroll on this card! Phone number is out of or website is no longer up, says expired, guess i got took for my hard earned money
- Ripped off
Preferred solution: Full refund
User's recommendation: Heck No
Money
Card ended and I haven't received my money. Please contact me at 502 819**** my name is Terrance Woolfolk
Preferred solution: Full refund
Account info
I have a tax refund going to this account before I knew it was going to get closed for good. How will this work since the account is closed??
Preferred solution: Tax refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever answers
Ive been calling to SOLE Paycard and they never answer. It don't let me see my app and i transferred money and i havent gotten it to my other card , but it took away from my card! I need to know whats going on.
Preferred solution: I need to speak to a manager
You can't call. You must issue a written demand and serve via Certified Mail Return Receipt Requested like any other legal document of import.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransferred money to different card and still have not received my money
I transferred 1000 Dollars off my sole pay card to a different card and still have not received my money on the other card
Preferred solution: Transferred money to different card and still have not received payment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo activate card it tells me to call customer service for help
Trying to activate card and it tells me to contact customer service and wont let me activate
On hold for 2 hours while someone stole my card
Someone stole my card and activated it and switched the information on it straight from my mailbox! Im suppose to get a payment tomorrow or friday, ive been on hold for almost 2 hours and someone is about to have access to my money! I feel that im going to be on hold all the way until closing time
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It should : be returned to the government by Sole Paycard (who?) where the IRS makes a sincere attempt to locate the intended recipient. You should : make sure the IRS has your current banking and address information.
It might : get gobbled up by Sole Paycard (who?) and then you'll have to prove that they received it, kept it, and did not try to return it as directed which will involve lots of correspondence which must be accomplished only in writing and served to all parties via Certified Mail Return Receipt Requested.
No calls or e-mails. Good Luck.