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Sole Fitness

Sole Fitness

www.soletreadmills.com
What is your customer experience with Sole Fitness?

Sole Fitness Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Sole Fitness reviews show a 1.0 star rating from 1 customer. Consumers are mostly dissatisfied and recent recommendations say AVOID.

Key Takeaways for Future Customers

  • Expect long freight delivery windows that may require taking time off work.
  • Customer service response can be delayed; offered compensation may be low relative to losses.

Negative Feedback / Risk Areas

  • Repeated freight delivery failures and missed appointments.
  • Poor customer service responsiveness and inadequate resolution.
  • Customer complaints about compensation and support after purchase.

Positive Feedback

No positive details provided in the available review.

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peter m Inp

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Verified Reviewer
| map-marker Los Angeles, California

Horrible customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jul 07, 2026

Never use this company: there is no one in authority to talk to: they don't give a damn about their service; they stonewall; they don't respond; they act with impunity when they screw up. i would gladly pay more and deal with a reputable vendor. this company is just not fair, righteous nor treat the customer as anything other than a paycheck, service be damned.

Original review Jun 22, 2026
It took 3 tries by Sole Fitness' incompetent freight company to delivery my equipment. In the process, I had to take three half-days off work to meet the delivery (of course, you get a 4-6 hour window, making it impossible to leave the house).

When I complained, after spending thousands of dollars, hours on the phone trying to deal w/ the freight co, and losing all the time at work, they offered me $150 for my trouble. Insulting, and useless. The 'customer service' people ignored me for 2 weeks, then claimed it was due to 'research time' needed. I would NEVER use this company.

Buy from *** or anyone else, but don't go on line. They will not help you; they think they are a huge company and can screw the consumer, which is exactly what has happened.

Read the reviews. They are NOT in it to help the customer; they have a short view: make all the money they can, and screw the customer in the process.
Loss:
$1

Preferred solution: Price reduction

User's recommendation: AVOID. AND IF YOU DON'T, GOD FORBID YOU END UP WITH A PROBLEM.

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