New Reviewer

A total batch of lies

Update by user Aug 30, 2019

I was promised two free solar panels if I would recommend SolarTek to another customer. I did and SolarTek was awarded $80,000 commercial job.

After many requests for my two free solar panels I got tired of listening to Brant's lies so I gave up.

My friend who used SolarTek for the commercial job is three years into installation, and they still do not work. He cannot get any answer from Brant.

Original review posted by user Aug 30, 2019
Promises made and promise broken. I'm wondering if Brant has a heartbeat. There is nothing positive to say about the representation of this company. If your rep has an 843-3**-**?? number then find another company to provide your solar needs.
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1 comment
#2106974

This guy got me too. He is an absolute crook. Buyer beware!

ID
#1640375 Review #1640375 is a subjective opinion of poster.
Location
District 17, Tennessee
Service
Solarcity Residential Electricity Supply
Cons
  • Brant
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Let the company propose a solution

Harold

Solar Tek needs to cancel Brants Contract! His Rep Is a liar and refuses to refund $2250.00. My agreement was signed before Thanksgiving! Work was to be completed in January. Sales person, said my total would be $4501.00 after all rebates. Now in Febuary they want $10,000.00 more! Iwant my $2250.00 back! I normally do all business in person I do NOT trust internet security. I asked salesperson to make all contact via US Mail or in Person, he said I never responded. since I do not look a email how could I, this organization needs to refund my money and close there doors. Since I am retired I think Tony was trying to rob me because I am old.
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1 comment
#1897391

After reading the review I see the same scam being pulled in Georgia. Only the name here is another salesman, Same amount of deposit.

Same lies and they are pulling a TAX SCAM . Some one in the IRS or some other agency should be putting them in jail- Forever

ID
#1195284 Review #1195284 is a subjective opinion of poster.
Reason of review
Problems with payment
New Reviewer

100% agree with other reviewers - BRANT PATTON is a SCAM ARTIST

Do NOT do business with these snakes. Everything that comes out of their mouths are lies. Their work is shoddy, there is no service after the sell, no way of reaching anyone except some arbitrary person who replies by email. When installing my solar panels ... they installed 6 months too late, cracked my driveway with their equipment, never followed up with anything. I was the one always pushing them to take the next steps to complete the project. Once you give them a deposit they will not return your deposit for any reason. Google brant patton and you will find he has outstanding lawsuits everywhere. BEWARE OF THIS COMPANY !!!!
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ID
#767072 Review #767072 is a subjective opinion of poster.
Location
Chapel Hill, North Carolina
Cons
  • Service
  • Product
Reason of review
Poor customer service
Loss
$10000

Solar hot water tank a waste of money

We had a solar hot water heater installed five years ago. Our electric bill doubled the first month after it was installed; when we complained they discovered they never turned the system on. Next we found out that the Solartek contractor who installed it connected the hot and cold water pipes backwards. The tank started leaking at the connection, we had to fix that ourselves. We now have a lot of pressure buildup in the smaller tank (not sure what that's called); have had to turn the system off. The local Solartek company has gone out of business, don't know what to do next. And...We have never seen anywhere near the savings promised.
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ID
#760285 Review #760285 is a subjective opinion of poster.
Location
Columbia, South Carolina
Cons
  • Service
  • Product
Reason of review
Pricing issue

DO NOT DO BUSINESS WITH HIM AS A SUPPLIER, FRANCHISEE OR AS A CUSTOMER.

WATCH OUT from this snake: The CEO of SolarTEK Energy, Brant Pattan is Scam Artist. He has scammed hundreds of thousands of Dollars from his Franchisees ( the guys who actually invested at different cities their money to be his partners), suppliers and customers alike. The main company 'SolarTEK Energy' is not even a corporation or an LLC registered in United States, The company shows up in his wife's name as a foriegn entity outside USA, so one cannot even get him or this company to a court of law. So when he runs with your money, the courts have no place to serve him with a legal notice. The published address he has for SolarTEK Energy goes to an empty rental business on the border of North Carolina and/or South Carolina. DO NOT DO BUSINESS WITH HIM AS A SUPPLIER, FRANCHISEE OR AS A CUSTOMER. If anyone out there has any information on where to serve this scammer, please publish it here.
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3 comments
#1006229

Sam, I agree, there was confusion with your original order between what the lender approved and what we were doing. We apologize for that misunderstanding on our part.

I'm glad we got the additional solar modules installed for you as promised and we appreciate the referral of Bruce Aho. I know you were given two additional solar panels for referring him, thank you for doing that. Also, FYI, I understand Bruce called and said he had a referral for us.

Referrals are a huge part of our business!

Sometimes you find out more about a company when things don't go perfect. I've worked here 10 years and know we bend over backwards for our customers every day!

#1006224

I understand this was posted by Waheed Anwar from Pakastan that he was mad at his wife, marital issues and took it out on Brant he said. Waheed said he would remove this post but he could not remember the email address he used.

Waheed I was glad to hear your wife took you back, treat her well!

I've worked here for over 10 years and can attest the statements made here are not true!

Lucy F.

#887433

I am at the end of my rope with this *** wipe!!! Here we are, 6 months later and still fighting to get our install complete!

Excuse after excuse, broken contracts, changes the contract to suit himself w/o any signatures, etc. HOW CAN I STOP THIS MAN??????

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ID
#534890 Review #534890 is a subjective opinion of poster.
Location
Texas, United States
Reason of review
Sold me a franchise of a fake company
Loss
$300000
Preferred solution
Full refund
New Reviewer

Solartek products and services

solartek fronted by a crook named brant patton who at one time resided around Summerville, sc has these very high pressure sales presentations where they push a power optimizer. not only did this device not perform, I had it examined by a very educated and experienced electrical engineer who informed me that there is no way this device will ever optimize power use not alone save electricity. the device malfunctioned and almost caused my house to catch fire and when I tried to contact the company, no response. I tried numerous times to contact the company and was told at one time that they were out of business. if you look them up on the internet they have a website pushing now solar energy panels, an even bigger scam.
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ID
#431489 Review #431489 is a subjective opinion of poster.
Location
Jacksonville, North Carolina
Loss
$3000
New Reviewer

SolarTek Scam

SolarTek International is made up of a bunch of traveling scam artists. They set up dinners and invite retirees and show them their products. Their products look great at the presentation. Then they come to your home and push you into purchasing their products. They make statements about the savings that you will achieve with their products. According to EnergyStar their products do not do what they say they do. I did some checking with the contractors board here in California and found out that the electrical device that they installed on my house needed to be installed by a licensed Electrical contractor. Well...They do not have any licence in California, then I did some further checking and they also do not have a license in any state. I have reported them to the state of California and they are going to investigate them. I also called the finance company that financed my purchase and advised them about the lack of licensure. This company offers a money back guarantee but does not stand behind it. The installers and salespeople are extreemely unprofessional. If you recieve one of their dinner invitations in the mail, throw it away, a cheap dinner is not worth the headaches that they will give you. Bottom line, Do not do any business with these people and if you already have, call their main office and demand your money back. Thank you for reading.
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9 comments
#543378

The products this company sold me have reduced my winter bills by $142.00 and my summer bills by $68.00. It is sad that people save money and still arent happy. We are very pleased with our purchase.

#449747

Nothing has worked because of unresponsiveness to correct installation and scheduled appointments (no shows or responses to request for service) for 2011 and no savings as shown by my study. Requesting a refund of investment for the service.

#383519

We were convinced of the benefits of the SolarTek shield previous to attending their presentation since we have used reflective technology successfully in the past. I have to say this, our electric bill has already gone down in just the first year, and the temperature inside of our house has remained much more comfortable.

The attic stays cooler and much cleaner. So far, we're happy. No complaints at this time. I'm sure you can purchase the materials and do it yourself much cheaper.

Having someone else do it (labor charges) is always more expensive.

With all the hills, valleys, squeeze-through spaces, and precarious crawl overs of our attic because of cathedral ceilings, things that needed to be attached and reattached, contents of attic removed and replaced, etc., neither my husband nor I would have attempted the job ourselves. We were given interest-free financing with a reputable company.

#288257

They wanted close to $5,000.00 to install just the "reflective" aluminum sheeting in my 2000 sq ft of attic space.

I can purchase 2000 sq ft of a product that is identical in construction but almost twice the thickness for $275.00.

$4,725.00 to lay this stuff down in my attic? I don't think so.

#249368

This posting is in the process of being deleted as it is not relevant or an accurate depiction of this company.

#249367

This company is very responsive to their customers.

#249365

This posting is in the process of being deleted. The comments in the posting do not reflect accurate business practices of this company.

Representatives from this company have been very patient and responsive to me. I have requested to have this posting deleted by the editor of this site.

#195629

Yeah I know them also. Don't let them into your house. You will regret it.

#191550

Yeah I know of these people, do not get tricked into buying anything from them. Save yourself alot of headaches, tell them to hit the road if they solicit you.

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ID
#194664 Review #194664 is a subjective opinion of poster.
Location
Fresno, California
Loss
$5000

SolarTek Scam

SolarTek International is made up of a bunch of traveling scam artists. They set up dinners and invite retirees and show them their products. Their products look great at the presentation. Then they come to your home and push you into purchasing their products. They make statements about the savings that you will achieve with their products. I believe that I am saving a little bit of money but no where near what they stated to me. I did some checking with the contractors board here in California and found out that the electrical device that they installed on my house needed to be installed by a licensed Electrical contractor. Well...They do not have any licence in California, then I did some further checking and they also do not have a license in any state. I have reported them to the state of California and they are going to investigate them. I also called the finance company that financed my purchase and advised them about the lack of licensure. This company offers a money back guarantee but does not stand behind it. The installers and salespeople are extreemely unprofessional. Bottom line, Do not do any business with these people and if you already have, call their main office and demand your money back. Thank you for reading.
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16 comments
#557902

If any of you out there actually believe the people that are standing up for this company please think hard and figure out they are part of this scam. Yes!

It's a scam! Total BS! Nothing more, nothing less. Unfortunately they scammed my elderly parents and here is what they did for them.

Nearly cost them their lives as the POS box nearly burnt down their house. I am currently seeking legal assistance and trying to track these scammers down, one by one.

#383774

First, non-specific observations: Nowhere on the invitation letter did it mention SolarTek (so one cannot check them out). The letter only mentioned "reduce your utility consumption" - a very broad statement. When we arrived I noted that all the attendees were over 50 (most over 60). When asked about it, the speaker claimed ignorance (now really!!). The speaker did not allow any questions. That is, he refused anyone to challenge his assertions. He refused to give any cost estimates, not average for house, nor cost of fixed items (like the voltage optimizer). One can only get those things by the visit. Finally, although he wasn't overtly high pressure, he said that they would only be in my MA town that next day. So he attempted to pressure us into signing up for the analysis available only 'tomorrow'.

Anyone who is interested should first check out what the better business bureau (bbb.org) said. They gave them an 'F'.

Now the specifics. They have this reflective aluminum flexible sheet which they claim will cut 25% of the heating bill. He demonstrated it with a heat lamp. It appeared to work. D'oh. A heat lamp gives off light. Light is reflected by aluminum. I agree. But my attic is dark, even on the hottest, brightest summer day. No light. No reflection. His demonstration used a 6" insulation but he did say that the probe was placed 'in the middle' of it. The insulation may work perfectly but if the probe is next to the heat lamp, then the insulation is only show. If a thin sheet of aluminum would save 25% of heat loss/gain wouldn't Dow-Corning sell it attached to their insulation?

He talked about something like a 'voltage optimizer'. He claimed by smoothing out the spikes and brown-outs we'd be able to get a 25% reduction in our electrical bill. Voltage regulators do not produce free electricity. Nor can they help brownouts, they only damp out the spikes. I'm not an electrical engineer but it sounded like magic to me. If something sounds too good to be true, it probably is. If voltage regulators worked like that, wouldn't Home Depot sell them?

They sell a reduced flow shower head. As of 1992, all shower heads are reduced flow. He claimed regular shower heads used 6 to 8 gallons of water. As of 1992 all shower heads use less than 2.2 gallons of water. All.

He also talked about a water heater jacket. When my water heater was recently installed I asked about a jacket and the plumber said the heater already had a large amount of insulation. Feeling the outside of my working water heater, it is warm, but not hot. Again empty claims.

He talked about an attic fan. I actually have one and it works great. His used a solar grid (appx 18" square) to power it. Mine uses a 110 volt half-horse power motor. A small grid can only power a small motor. Therefore his fan is little more than an extra vent. Probably useful, major savings - I think not.

#316990

About 10 years ago, we bought a "Green Plug" which did what the optimizer is supposed to do. Our reps were very professional and even advised to go to a Big Box store and buy the silver water heater jacket, so no pressure there.

My attic is ***...literally. It has an 18 inch by 18 inch crawl hole to get into it. NOBODY, except a Reese monkey can get into my attic. Someone would die up there trying to install insulation.

So, as much as I enjoyed the dinner, no sale. Eventually I would love to get a small house or a trailer and do all the things these guys were talking about.

We've researched a lot of what they were saying and we found their information to be on the Up and Up. Research Self-Sufficiency for yourself.

#291244

They say they work with GE but have no paperwork showing that. Why would the govt.

only give rebates to just a few instead of everyone like they did with the insulation rebates last year?

No official documentation to back up anything they say. Just too fishy.

#259722

Optimizer = ludacris! My father in law called as said he went to one of these 'dinners' and then called me and asked my opinion of such a thing as an 'optimizer' for AC.

After about 15 minutes, I stopped laughing and told him I'm sure the sales person has plenty of land in Japan he'd like to sell. From an electrical engineering standpoint; TOTALLY BOGUS

#255600

This posting was posted by mistake and does not accurately reflect this company's practices. This posting is being deleted.

#255598

This posting is not a relevant posting and was posted by mistake. It does not accurately reflect this company's business practices. I have requested that this posting be removed and it is in the process of being deleted.

#250850

Amazing. I have looked this company up on numerous BBB web sites and can not find any legitimate complaints and all of these postings are void of any facts. It appears that a competitor is posting things to hurt a company that has done no wrong.

#237688

I have no opinion on this because I know nothing about the company. But for those of you making a decision for yourself, go with your heart.

Understand that anyone can put anything on the internet with any validation. All of these posts could be the same person with many online alias'. Or it could be a disgruntled ex-employee.

It oculd be anyone. These sites are mostly BS.

#205633

I went to one of their dinners and after checking them out threw their reps out of my home. They do not appear to have a contractors license.

I am from the old school though, if it seems too good to be true it most probably is. Do yourself a favor, ask them to produce a valid contractors license prior to doing business with these people.

Also ask for their insurance and bonding information. Good luck to you all...God Bless

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ID
#194611 Review #194611 is a subjective opinion of poster.
Location
Fresno, California
Loss
$5000

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