Solarking Windows ripped me off

The amount of worry, time, stress dealing with this company is beyond words. After the windows were installed we noticed draughts in and around the window. We rang the salesman who came out to sell us the windows, all of a sudden his attitude went from cant do enough . . .to cant be bothered. We rang the "service dept" . . . the relevant person was never there . . we had numerous promises assuring us of a return call . . that never came. Eventually we spoke got someone to come out who essentially spread more unsightly calking around the frames . . but the draughts persisted. Contacted them again . . . guess what . . . Im waiting on a return call . . . that I expect we will never receive . .
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ID
#636340 Review #636340 is a subjective opinion of poster.
Location
London, England
Cons
  • Service department
Reason of review
Bad quality
Loss
$2125
Preferred solution
Price reduction
New Reviewer

Shower of Charlatans !

and I'm not talking about the rock band ! These swindlers promised me all sorts and delivered nothing but headaches and anxiety. The sales rep sold me lie after lie, "oh we do that as part of the service" . . . "our windows are maintenance free and have all kinds of qualifications" that turned out to be proverbial bull. Windows not fitted correctly, twisted hinges that wouldn't open. Finger prints on the glass . . . "wipe em off they said" how do I do that when there in the inside of the double glazed unit ? I ask you ! The service manager was nothing but condescending towards me a vile man ! If your considering buying . . don't . . . wish someone had warned me before I parted with my money !
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ID
#635216 Review #635216 is a subjective opinion of poster.
Location
St Helens, England
Cons
  • Service manager
Reason of review
Bad quality
Loss
$2650
Preferred solution
Let the company propose a solution

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