Skip to content
Sol de Janeiro Com

Sol de Janeiro Com Reviews

soldejaneiro.com
Is this your business?
What is your customer experience with Sol de Janeiro Com?

Sol de Janeiro Com Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Sol de Janeiro Com has a 2.7 star rating based on 5 reviews; consumers are mostly neutral with 60% unfavorable and 40% positive. Sol de Janeiro Com reviews note high prices and popular coco cabana spray and lotion.

Key Takeaways for Future Customers

  • Customers praise coco cabana products for scent and compliments.
  • Expect possible shipping delays and contact issues when checking orders.
  • Be prepared to request a refund if items are missing or damaged.

Negative Feedback / Risk Areas

  • Frequent complaints about delayed delivery and missing packages.
  • Poor customer service response and unresolved refund or billing issues.
  • Reports of unwanted recurring orders and auto-ship charges.

Positive Feedback

Many reviewers like the coco cabana lotion and spray and report receiving compliments on the fragrance.

View full overview ›

Media from reviews

Sol de Janeiro Com - Never received package
Sol de Janeiro Com - Sending empty productsSol de Janeiro Com - Sending empty products - Image 2Sol de Janeiro Com - Wonder mist perfume spraySol de Janeiro Com - Wonder mist perfume spray - Image 2
View all media ›
Show reviews that mention
order number items recurring orders ordered items order number orders status item account
Filter review
Sort by
Amoatemaa B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I ordered items with order number...

Contacted the company first

The reviewer tried to contact the company before posting this review.

I ordered items with order number 573**** on July 23. I was supposed to receive them on Monday July 23rd, but I've still not received the order

User's recommendation: It takes too long for them to deliver. I ordered on Monday July 23rd. I've still not received my order

View full review
Taresa Wlk
map-marker Conroe, Texas

Didn’t receive everything I ordered

AI Highlights
  • - Did not receive all items.
  • - Reached out by email and sent a photo.
  • - Provided address and phone number.
  • - No response yet from Sol de Janeiro.

I didnt receive everything I ordered. I immediately reached out via email.

They asked for a picture which I sent. I responded to please forward missing items. I gave my address and phone number.

I have yet to hear from Sol de Janeiro. Pissed customer

View full review
Gail M Gjk
map-marker Reidsville, North Carolina

Recurring orders

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Item is set for recurring and I did not want recurring orders.
  • - I was charged on 10/8/2025; please remove the charge and recurring status.

KuyuxJNF 00 5999

Sol-De-janiro $ 37.56

This item is set for recurring

Did not or do not want recurring orders on this item!

I was charged on my Bank Account 10/8/2025 !! Did not order this item!

Please remove charge and recurring status immediately!

Please Reply!!! Thanks

View full review
Dawn W Qrp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Looking to find my items that I order. And paid for

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

Please locate my order and tell me what is going on with my other. I paid for it with my Cash App card and can't fund my order anywhere. Please help.

User's recommendation: Please send information

View full review
Elizabeth J Ldy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Never received package

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Package was never delivered to my address.
  • - I waited 2 days after delivery and lost wages.
  • - This is the first time I had a problem with Amazon.
Sol de Janeiro Com - Never received package
Contains 1 confidential file for company representatives

Package was never delivered to my address 300 Goodwater Hwy Sylacauga, Alabama 35150 I waited 2 days after it said it was delivered to see if it was coming but it never did. I even lost wages from my job waiting on package.

This is the first time I had a problem with Amazon. I really wanted this package

Loss:
$64

Preferred solution: Full refund

User's recommendation: Have patience and see if u can get your money back or product back.

View full review
Anonymous
map-marker Philadelphia, Pennsylvania

Hi, my name is Denise Richards. On I cancel the order within 7 minutes and they won't refund my money back. It was a mistake computer era afterpay was supposed to pick this up, but it didn't and it to

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Order canceled within 7 minutes; no refund issued.
  • - Afterpay did not pick up the order and the payment was charged.

Hi, Denise Richard. Son, I cancel this order within 7 minutes.

They will not refund my money back. It was a computer era with afterpay.

Afterpay was supposed to pick this order up, and it didn't and it took all the money. If they don't return my money, better business bureau

View full review
Tarah P Waw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have been trying to get on contact with someone over a week. I can't get threw to anyone..

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I places a order and then they order just disappeared. I need to speak to someone yet I can't get threw to someone. It's ridiculous!ii h

Loss:
$30

Preferred solution: To talk to someone

View full review
1 comment
Guest

Same here! No customer service phone number either. Very frustarting!

private C Bef

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tijuana, Baja California

OVER A WEEK AND MY PURCHASE STILL HASNT SHIPPED

AI Highlights
  • - I placed an order on 10/20/23 and have not received a shipping email.
  • - Bots reply to emails with repetitive messages.
  • - I have contacted the BBB.

I PLACED AN ORDER ON 10/20/23, IT IS NOW 10/28/23 AND I HAVE NOT RECEIVED AN EMAIL STATING THAT MY PURCHASE SHIPPED, THEY HAVE BOTS RESPONDING TO EMAILS THAT JUST KEEP REPEATING THE SAME THING AND NIT ONE HUMAN BEING RESPONDS. SO I'VE CONTACTED THE BBB. NEVER AGAIN!!!

Loss:
$74
Cons:
  • No response
  • Package has not been shipped in over a week

Preferred solution: Full refund

User's recommendation: Absolutely NOT!

View full review
Resolved
Kathy M Ohj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arraial Do Cabo, Rio De Janeiro

Resolved: Sending empty products

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Received an empty spray bottle.
  • - Attempted to contact them and got a runaround.
  • - The product is priced high for a gift.
Sol de Janeiro Com - Sending empty products
Sol de Janeiro Com - Sending empty products - Image 2
Updated by user Feb 08, 2023

Company fixed the issue and I have been provided with product replacement.

Original review Jan 08, 2023

I was sent empty spray from this company and tried reaching out to them getting a complete runaround I was excited to get and give to my daughter an expensive gift and when she showed me the bottle I was angry who does that here and they charge an arm and leg on there products not ok not cool at all in my opinion

Loss:
$30
Pros:
  • I love the coco cabana products lots of compliments on this
Cons:
  • Sending empty bottles to people when they pay a grip for your pro

Preferred solution: Full refund

View full review
1 comment
Briell Qsg

Did they offer you a refund?

Resolved
Kathy M Ohj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Wonder mist perfume spray

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Order includes 3 body sprays.
  • - Carmel pistachio was a quarter full.
  • - Price: $50.
  • - No company response after contacting on Christmas.
Sol de Janeiro Com - Wonder mist perfume spray
Sol de Janeiro Com - Wonder mist perfume spray - Image 2
Updated by user Feb 04, 2023

Company fixed the issue and I have been provided with product replacement.

Original review Jan 05, 2023

I ordered this and it comes with 3 body sprays and the Carmel pistachio was a 1/4 filled I bought this for me and my daughter it was 50 dollars and I started writing this company on Christmas and still have yet to hear back from the company and emails to boot and looked on there site for comments same thing

Loss:
$56
Pros:
  • Love the coco spray and lotion
Cons:
  • Burns face and neck coco cabana

Preferred solution: Full refund

User's recommendation: Please do not order in bundles ripped off

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article