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Soho Boutique Brooklyn NY

Soho Boutique Brooklyn NY

soho-boutique.hub.biz
What is your customer experience with Soho Boutique Brooklyn NY?

Soho Boutique Brooklyn NY Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Soho Boutique Brooklyn NY has 1.1 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Please be aware that the store sells second hands clothes, so check the clothes before buying, I know it from my bad experience.".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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stella S Phd

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Verified Reviewer

Store sell second hand clothes, even though they claim the are new.

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Updated by user Jun 14, 2024

Be aware they sell used clothes, but they do not advertise it.

Original review May 27, 2024
Please be aware that the Soho Boutique located 1117 Quentin Rd, Brooklyn, New York, sells second hand stuff.
Please be aware that the store sells second hands clothes, so check the clothes before buying, I know it from my bad experience.
I bought the dress in the begging of May there, within 10 mins, I find the one I like and the salesperson helped me to zip it up I liked the way it fits me and I paid and left. I did not even think about checking if it was clean. I was sure that this store sells only new clothes. The party I have to go to is two months away so I put it in the closet and was happy that I found the dress so fast. Then couple days ago I wanted to take the dress to the tailor to alter the length of the dress and notice that the dress is dirty with oil spots. I went to the sore and asked them to clean the dress themselves, because I was not sure that the cleaners can clean it and to be honest, I did not want to pay extra money for the dress, I never could imagine that the store can sell dirty clothes.
The salespersons were so rude and right away they told me that I am a liar and I did ware the dress and now I wanted to return it. I explained to them that this dress is only for a special occasion and that occasion is only in July and I did not want to return it, I just wanted them to clean it. I was told that they need to talk to the manager and they did but so I cannot hear the conversation. After the conversation with the manager the salesperson told me that I wore the dress and they cannot accept it, even though I did not want the refund. When I asked to talk to the manager myself, I was almost told go to ***
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Loss:
$100

Preferred solution: Apology

User's recommendation: Please be aware that the store sells second hands clothes, so check the clothes before buying, I know it from my bad experience.

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