Softsfeel
Softsfeel Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Softsfeel has a 2.5 star rating from 4 reviews with about 75% unfavorable sentiment; consumers report high prices and widespread dissatisfaction over orders and service.
Key Takeaways for Future Customers
- Check recent Softsfeel reviews before ordering.
- Expect potential delays and insist on a tracking number.
- Be cautious about payment and refund policies.
Negative Feedback / Risk Areas
- Multiple reports of never receiving orders and missing shipments.
- Poor customer service with limited contact options.
- Problems obtaining refunds and exchanges after cancellations.
Positive Feedback
Some customers reported prior satisfactory purchases and long-term patronage before recent issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Softsfeel has a 2.5 star rating from 4 reviews with about 75% unfavorable sentiment; consumers report high prices and widespread dissatisfaction over orders and service.
Key Takeaways for Future Customers
- Check recent Softsfeel reviews before ordering.
- Expect potential delays and insist on a tracking number.
- Be cautious about payment and refund policies.
Negative Feedback / Risk Areas
- Multiple reports of never receiving orders and missing shipments.
- Poor customer service with limited contact options.
- Problems obtaining refunds and exchanges after cancellations.
Positive Feedback
Some customers reported prior satisfactory purchases and long-term patronage before recent issues.
Turn one complaint into a collective action
I order 3 pairs of shoes back on 07/26/2025 u all keep telling me to give it sometime well I got 1 pair of shoes so far and still waiting on 1 pair of dark green shoes & 1 pair of dark brown pair
Still waiting on 2 pairs of shoes from back on 07/36/2025 softfeel took the money from my account $ 138.50 u all make sure u take my money I have only received 1 pair still waiting on 1 pair dark green & 1 pair of dark brown mens shoes size 12 ex. Wide I been ordering from u all about 10 yrs never ever had any problems till now my email davidshade96@***.com address 472 west main street apt E Brussels illinois 62013 how long is it going to be 6-8 months or what ty for ur time.
Did not get my shoes
been 3weeks can you contact me???Can you look up by name, Would you give me call?Thank you very much
User's recommendation: keep the tracking #
Still waiting on 2 pairs of men's shoes size 12 wide I pair dark green the other 1 pair dark brown since 07/26/2025 when u took $ 138.50 out of my checking account do u all no when I am going to get
I order 3 pairs men's shoes 1 dark blue,,1 dark green, 1 dark brown size 12 wide men's shoes it took almost 1 month for 1 pair do u all no when I will be getting my other 2 pairs of men's size 12 wide shoes still waiting since 07/26/2025 for my other 2 pairs of shoes 1 dark brown, 1 dark green ty for ur time I am waiting patrons.
Searching for 3 pairs choose since 07/26/2025
I order 3 pairs of shoes on 07/26/2025 email davidshade96@***.com address 472 West Main Street apt E Brussels illinois 62012 you all ask me to wait a few days and I have now you all say you cannot find them but you all took $ 138.00 out of my checking account so wheres my shoes I been ordering shoes from you all for years never had this problem before ,order number is ( SFW8778 ) if you all not going to find my shoes then refund me my money please ty.
Look I order 3 pairs of men's shoes size 12 extra wide just checking on when will I get them delivered to David shade 472 west main street apt E Brussels illinois 62013 (SFW8778) can u all help me ty
SFW8778 order number 3 pairs size 12 extra wideshoes to 472 west main street apt E Brussels illinois 62013 name David Shade ( davidshade96@***.com) they say I would have my shoes by 7/29/2025 do u all have a tracking number that I could trace ty
No shoes delivered
Wheres my 3 pairs of shoes ATI order back on 07/26/2025 order number SFW8778 EMAIL davidshade96@***.com u all said wait afew days well its been 2 weeks
Seeking 3 pairs shoes
Look I order 3 pairs of shoes u all took my money $138.dollars order SFW8778 NOW UR RESPONSE is u don't see the order how can that be so u took my money on 07/26/2025 how can u cannot find my 3 pairs of shoes the last time u all ask me me to wait fora few days my email is davidshade96@***.com my address 472 west main street apt E Brussels illinois 62013 ty for time
Davidshade96@***.com--- 3 pairs of shoes u all say u can't find them that's not fault u got my $ 138. Dollars u must sent them to wrong address my address is 472 west main street apt E Brussels ill
Searching for my shoes u must sent them to wrong address my address is 472 west main street apt E Brussels ill 62013 u have taken $ 138. Dollars from my bank so how you say you cannot find them order number SFW8778 SO WHERE ARE THEY AT DAVIDSHADE96@***.COM
Look I just bought 3 pairs men's shoes I kept giving u all my new address to send my shoes but it keeps coming up with old address I don't understand my order is ( SFW8778 )
My order number is ( SFW8778 ) IPUT IN New address but old address keeps coming up my address is ( 472 west main street,,apt E ,,Brussels, Illinois 62013,,,can u all help me ty for ur time. My email davidshade96@***.com
Doylestown, Pennsylvania
No phone number
No phone number to call you trying to buy shoes from you over the phone no phone number anywhere just chat thats not right
User's recommendation: Phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ipoh, Perak
Resolved: I ordered express shipping and the order status said my order was delivered and I had not received my order! There is no way to contact them!!!!! I am really really pissed!!!!
Company fixed the issue and I have been provided with apology. They finally responded to my email, and they explained what happened.
They sipped my package and sent me the tracking information. I should be getting my package soon.
I was waiting for my package. I ordered express mail!
The order status said it was delivered, yet I had not received my order. Then, there was no way to contact them. Mad!
Mad! Mad!
- Never received my order
- Never received my order
Preferred solution: Full refund
User's recommendation: DO NOT ORDER!!!!!! DO NOT ORDER HERE PLEASE!!!!!!!!!
E mailed on Sunday got no reply and no contact number
Takes your payment and you cannot contact them. So I advise people not to order from them. Crappie company.
User's recommendation: Don't order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Canceled Order Not Being Refunded
Company fixed the issue and I have been provided with full refund. I disputed charge with PayPal since Softsfeel stopped communicating with me. After PayPal reviewed all receipts and communication they refunded me all of my money.
I placed order on May 12th in error and website FAQ states "We are only able to cancel orders within the first 12 hours after the order is placed." I canceled the order within minutes. They responded to my request after 12 hours and stated the order was shipped and could not be stopped so I would need to refuse order.
It was delivered in my mailbox so I took package to post office as a refused package. Now they're stating I need to ship a package I do not have possession of and still refusing to refund me my money.
- Horrible customer service
Preferred solution: Full refund
User's recommendation: Don't shop here!!!
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