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Softies

Softies

www.softiespjs.com
What is your customer experience with Softies?

Softies Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Softies has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied. Recent recommendations include "Don't buy from them." Complaints cite poor customer service, issues with discounts and special offers, and a high price level.

Positive Feedback

Reviews contain no positive comments and customers report unmet expectations.

Negative Feedback / Risk Areas

  • Refunds not processed after returns, reflecting common Softies customer complaints.
  • Defective or damaged products received and ignored damage reports.
  • Orders not delivered on time or at all and poor customer service response.

Key Takeaways for Future Customers

  • Check Softies reviews before buying and confirm delivery terms.
  • Be cautious about relying on refunds or responsive customer service.
  • Consider alternatives if price sensitivity or reliable fulfillment matters.
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Media from reviews

Softies - Defective product
Softies - Defective product - Image 2
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Robert K Qig

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Verified Reviewer

No refund

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AI Highlights
  • Return mailed; signed delivery receipt, but no refund yet.
  • Calls were unanswered; only emails from silicon Sally and Ai.

Wife got a lounge set for mothers day and the top was to big. Requested refund, mailed product, have signed receipt of delivery but no refund.

Called but no answer except from silicon Sally. EmaiIed and received a response from Ai. Several more attempts with no results.

This company is a sham. Do not buy from them.

Loss:
$120
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: Don't buy from them.

View full review
Anonymous
map-marker Grants Pass, Oregon

Defective product

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AI Highlights
  • The set's bottoms arrived with holes.
  • I contacted Softies four times and few responses were received; damage reports with photos were ignored.
Softies - Defective product
Softies - Defective product - Image 2

The bottoms to the set I ordered arrived with holes all over the bottom. I have tried 4 times to get a hold of softies and was ignored all but one time when they told me to email the same people I already emailed.

And then I never got a response.

I sent a couple damage reports off of their website and was ignored. I even sent in pictures that showed the damage.

User's recommendation: I don't recommend anyone to purchase anything off of this site.

View full review
Anonymous
map-marker Alum Creek, West Virginia

Never received my order!!!

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AI Highlights
  • Ordered 2 Softies lounge wear outfits from View Your Deal.
  • Never received the order.
  • They were Christmas presents for family.

I ordered 2 Lounge wear outfits from Softies that was on View Your Deal on The View and never received them!! They were Christmas presents to give to family members !!!

I am totally disgusted!!!

Here it is Christmas Eve and have nothing to give to my family!!! They had plenty of time to get my order here!!!

View full review

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