Claudia E Uox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Advice

After the pandemic The Flip top lid to the standard screw cap is so difficult to open, my nails are painful trying to open. I love the product I used for 30 years.

View full review

Preferred solution: Change back the lid

User's recommendation: Please change back to the previous 2019 the flip top lid of the standard screws cap . Thank you

Kathleen N Cvb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The lousy design of the cap on the bottle

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Soft Scrub - The lousy design of the cap on the bottle

This has bugged me for years. Please change the cap to a screw on cap or whatever.

That lid that flips up & hangs by a flimsy plastic hinge type movement is pure crap. It breaks off before you've used 25% of the product.

It infuriates me every time it breaks off. If anyone ever invents a product as good as Soft Scrub I will be deserting your company

View full review
Pros:
  • Product works fine
Cons:
  • Cap falls apart too soon

Preferred solution: A better design to the cap on the product. See my comments.

User's recommendation: Product works good but I hate the cap/lid. It always falls apart before you've hardly used the product

Anonymous
map-marker Auburn, Alabama

Feed up with container

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

None of your rating categories apply to my concern. The product is great--have used it for 30+ years.

But have been frustrated for the same amount of time with the damn cap. It's crap, breaks off all the time, is hard to put back on when dried product dries around the top, gets lost, etc. Moreover, when the abrasive settles to the bottom, it's really hard to reverse the process because you cannot stand the bottle on its head because of the lousy little cap. In 30 years it has not been improved.

You must have a monopoly and no incentive whatever to make improvements. I'm sure all of your customers have been struggling with this irritation.

Please redesign the container and hire engineers who actually USE the product. Thank you.

View full review

User's recommendation: Look for a similar product with a better container and cap.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article