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Sofibella

Sofibella

www.sofibellawear.com
What is your customer experience with Sofibella?

Sofibella Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Sofibella has 2.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good product.
    Cons: Customer service, Very bad customer service.

  • Recent recommendations regarding this business are as follows: "Size way up", "Don't use", "Product is good customer service is very bad.".

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Media from reviews

Sofibella - Clothes.terriblw fit. Tank so tight
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Show reviews that mention
exchange service size returning cardigan medium tank credit card card number white tank
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Kiefer Qbc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Clothes are not flattering

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Your clothes fit so snug. I'm 5 ' 4" and always wear a medium tank top.

The white tank i ordered was a large and way too tight, showing every tiny bulge. All the reviews said true to size, which is shocking. I'm very frustrated because it is such a pain returning or exchanging.

If you could make the exchange an easy one for me, I will stay with this company. I do have 5he pickleball skirts and cardigan.

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User's recommendation: Size way up

Kiefer Qbc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Clothes.terriblw fit. Tank so tight

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Sofibella - Clothes.terriblw fit. Tank so tight

Called customer service ..no answer..phone shut off. I ordered a white tank in a large..style 7080.

I'm usually a size 8 dress and a medium in every shirt. I ordered your white cardigan in large and fits nice and loose.

Why is this tank super tight?I'm 72 years old and returning is a hassle for me. Kindly help me out.a

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Anonymous
map-marker Hightstown, New Jersey

Re. An exchange

I will never use the service again! I put in a credit card number and it was declined so I foolishly put in another credit card number that was declined and my bank called me to say someone was charging me $46 Obviously, I was scammed somehow and now my credit cards have been compromised

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User's recommendation: Don't use

Judy K Vjf

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Verified Reviewer

No customer service response.

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Return made with authorization and no credit issued. We were sent label and have a tracking number.

Costumer service is horrible.

Products are good.

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Loss:
$52
Pros:
  • Good product
Cons:
  • Very bad customer service

Preferred solution: Full refund

User's recommendation: Product is good customer service is very bad.

Anonymous
map-marker Pompano Beach, Florida

Sofibella Tennis Dress Review from Pompano Beach, Florida

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A rant against the clothing manufacturer Sofibella. I play on TWO tennis teams and both teams pre-ordered and purchased the same uniform from Sofibella.

It was NOT CHEAP. It arrived a few weeks into our competitive season. After a few weeks of competition, while I was playing a match, one of the bra pads FELL OUT ON THE COURT. Apparently where the elastic attaches to the bra shelf had detached.

I contacted our local tennis uniform supplier. He contacted Sofibella. Sofibella asked for a photo of the problem. I complied IMMEDIATELY.

Instead of apologizing profusely and immediately shipping a replacement to the local store where I could switch out the damaged goods for one that I could wear to compete in Sofibella required that I return the damaged uniform to the store (a 45 minute drive), the store was to ship the uniform back to Sofibella, then Sofibella would get something back to the store where I could drive another 45 minutes to get it. In the ensuing few weeks I was without a uniform for all my matches. As it turned out Sofibella REAPAIRED the damaged uniform. This is not acceptable on many levels.

The next time you see their logo (a "B") don't think SofiBella, think BAD. For the kind of money that we paid for these uniforms they should have made my life MUCH EASIER. BTW, no one on the team is very happy with the uniforms. They wrinkle easily.

And, FAR WORSE, all the skirt shorts ride up.

DON'T BUY SOFIBELLA. THEY HAVE LOUSY CUSTOMER SERVICE AND NOT A VERY GOOD PRODUCT FOR THE MONEY.

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Loss:
$1
Cons:
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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