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Sofa Bargain

Sofa Bargain

sofabargain.co.uk
What is your customer experience with Sofa Bargain?

Sofa Bargain Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Sofa Bargain has a 1.0 star rating from 1 review. Consumers report dissatisfaction with customer service, complaints about refunds and billing, and say price levels are high.

Key Takeaways for Future Customers

  • Check Sofa Bargain reviews before purchase and confirm refund policies.
  • Expect potential delays on refunds and challenges with live chat support.
  • Document cancellations and payment methods if using instalments like Klarna.

Negative Feedback / Risk Areas

  • Recurring customer complaints about delayed refunds.
  • Reports of being charged for returns and billing disputes.
  • Poor customer service responsiveness on order issues.

Positive Feedback

No clear positive comments appear in the recent reviews.

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Isaic Wnd

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Verified Reviewer
| map-marker Wickham Bishops, England

Refund

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Sofa bargin are not the company to go with !!! I repeat..been waiting on my refund for 2 weeks and all the live chat saying been delt with !! Then charge you £150 for there mistake to pick up sofa wrong dimensions far too small faulse advertisement and not Im getting charged for this !!!

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Anonymous
map-marker Preston, Lancashire

Refund request

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AI Highlights
  • Canceled sofa on June 6, 2025; total £899, deposit £299; rest via Klarna.
  • Deposit refund of £299 not received; please refund to original payment.

I am writing to formally request a refund for a sofa purchase that I cancelled on June 6th, 2025. The total cost of the sofa was £899, and I paid an initial deposit of £299, with the remaining amount to be paid in instalments through Klarna.

I decided to cancel the purchase after realising that the sofa would be too expensive for my budget.

The cancellation was made clearly and within the appropriate timeframe.

However, I have still not received a refund of the £299 deposit, which I consider unacceptable. I kindly request that this amount be refunded immediately using the same payment method.

User's recommendation: I'm trying to contact you to return my money, but I don't want to return my money. But I'm going to have your company. I'm going to make a scandal. I'm going to make a scandal. Because that's going to close.

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