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SodaStream UK

SodaStream UK

www.sodastream.co.uk
What is your customer experience with SodaStream UK?

SodaStream UK Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

SodaStream UK has a 3.4 star rating based on 1 review. Consumers are mostly neutral. Recent note: If you need it by a specific time, don't order. Review authors value the website, discounts and low price but report poor customer service and delivery issues.

Key Takeaways for Future Customers

  • Check estimated delivery dates before ordering; consider alternative sellers for timed gifts.
  • Expect low price and useful discounts on the website.
  • Be prepared for limited support from customer service.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unresponsive customer service.
  • Missed dispatches and late delivery despite advertised estimates.
  • Phone support may provide little help on order status.

Positive Feedback

Customers praise the website experience, discounts and generally low price level.

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Dissatisfied Customer

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AI Highlights
  • - Order placed Dec 13 with a 5-day delivery estimate before Xmas.
  • - No dispatch info; emails to support unanswered and assistance unavailable on a call.

Placed order on the 13th Dec, according to website Delivery estimate 5 days, taking orders up to the 17th for Delivery before Xmas.

Not received dispatch info, emailed customer service twice, nothing. Telephoned them today to be told by an agent chewing a sweet throughout our conversation that he couldnt do anything, item hadnt been dispatched and my order which I might add is a Christmas present, might be delivered, might not.

They should not be advertising delivery before Christmas if they cannot honour it.

Customer Service is a waste of time, little or no help whatsoever. Pot luck now whether I get my order or not before Xmas.

User's recommendation: If you need it by a specific time, don’t order

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Beverages Expert Talks

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Coffee Subscriptions Are Not New

What are coffee subscriptions? Jim Fosina, the CEO of Amora Coffee, shares insights with coffee lovers on how coffee subscriptions work and the benefits of quality coffee and tea deliveries at your doors.

Jim Fosina
Jim Fosina

Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.

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