SockShop
SockShop Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SockShop has a 4.0 star rating from 3 reviews and overall customer sentiment is mostly positive with a 67% positive rating in recent SockShop reviews.
Key Takeaways for Future Customers
- Customer service responsiveness matters; expect to be patient when resolving orders and returns.
- Product variety is good and prices are low, so check sizing and descriptions before ordering.
Negative Feedback / Risk Areas
- Recurring SockShop customer complaints mention wrong items, incorrect sizes and unclear returns process.
- Customers report difficulty contacting support and seeking refunds for items not as advertised.
Positive Feedback
Customers value helpful customer service when reached and appreciate the diversity of affordable products.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SockShop has a 4.0 star rating from 3 reviews and overall customer sentiment is mostly positive with a 67% positive rating in recent SockShop reviews.
Key Takeaways for Future Customers
- Customer service responsiveness matters; expect to be patient when resolving orders and returns.
- Product variety is good and prices are low, so check sizing and descriptions before ordering.
Negative Feedback / Risk Areas
- Recurring SockShop customer complaints mention wrong items, incorrect sizes and unclear returns process.
- Customers report difficulty contacting support and seeking refunds for items not as advertised.
Positive Feedback
Customers value helpful customer service when reached and appreciate the diversity of affordable products.
I wish to ask about soft topped socks & my order
- - Three pairs received, not gentle grip socks.
- - Customer wants to speak to someone, asks for a phone number, and objects to the 'pissed consumer' label.
I still havent resolved my problem. I wished to speak to someone about my order of three pairs of socks. I thought I was ordering the gentle grip socks but I have received three pairs of normal gripped socks.
I have tried to get a phone number to speak to someone & I object to being labelled pissed consumer.
User's recommendation: Don’t purchase online.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong size ordered
ordered 2 white vests in medium they were too big hving tried one on could only send one back , so please can i order one vest in small in navy and return one medium in white unusedbe patient
- Too complicated to return things
Wrong size
- - Return one white vest in medium.
- - They plan to order a navy vest in small.
- - They ordered two white vests in medium, wore one, and can't return it.
i would like to return one vest size medium in white and order another one in small in navy.having ordered 2 white originally in medium found them too big and have worn one of them so can't return one.
User's recommendation: Be patient with the company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerArticle not as advertised
- - The welt is 1/2 inch, shorter than advertised.
- - She bought 4 packs, one opened, and asks how to return for a free return and avoid losing £23.
Order no.885****
I ordered the ankle high pop socks you advertise because they show a long welt both on your website and, I now find, on the box. In fact the welt is only 1/2 an inch and therefore not what I thought I was buying.
I bought 4 packs , two for a friend who has to have the long welt because she needs things higher and softer around the ankle for healthy reasons.
Personally I just don't like this style.
How do I return them given that I have opened one pack. Clearly I don't want to throw away £23.
Please advise how I affect a free return.
Sincerely Marilyn Porter 07398 72****
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