Kathe Pip

Sociograph.io over-promised and under-delivered also no refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I needed a list of all members exported from one of my Facebook groups. I saw that Sociograph.io had a service and one of the features listed is it pulls all user names.

IT DOES NOT. The export I got did not contain a list of users, just an export of all of the posts and *** from the group I didn't need!

The first problem showed up when my export never came thru. I paid around $10 for a report and they did respond the first time I contacted them the next day and told me it was "Still processing", seems odd for a group of only 1,000 or so people. Finally a few minutes later it "miraculously" came thru.

It was NOT what I expected at all. No list of usernames.

I replied back and complained about not delivering what they promised but now they refuse to respond or refund me. There is no easy way to contact those fools either.

View full review
Loss:
$10
Cons:
  • Scam
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

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