So Energy
So Energy Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
So Energy has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Advise of bereavement
Last week I contacted So energy to advise that my husband had passed away (24/11/23) . He was the named customer on the contract we have with your company.
I wished to transfer the contract to my name. I was advised that I would have to send a copy of the death certificate ( other utilities have simply asked me for the ref number on top of the certificate) I was told that I would be sent forms to complete on line. I was not told how or where to send the death certificate.
Nothing has come to me at the email address I gave. I am distressed enough as it is without all this hassle and am considering changing my energy provider if things are not sorted out.
Liversedge, Kirklees
Advise of bereavement
Nothing done about my request for advice despite a promise from your colleague
I will have to contact the company again
I will consider cancelling my contract and going to another provider
I have recently lost my husband and hoped for sympathetic support from your company but have been ignored
I have had wonderful support from all other companies when contacting them to change my details
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan l have £500 of my credit reimbursed please my...
Can l have £500 of my credit reimbursed please my account is00802535 Mrs P McGeechan 11 Pollock walk Dun fermline KY12 9DA
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