No promised resolution with bad contractor

Snyder Home services is registed with SM, this contractor lied that he was accredited with the BBB. The contractor drew up a contract w/terms and could not even follow those terms. Gutted & reinstalled my bathroom, overcharged for unnecessary items, damaged other areas of the home, was arrogant, rude. Two weeks after completion of job (7 weeks later), the tile grout cracked all over. Mr. Snyder refused to come back & repair, when he finally did, he wanted more money. He never showed for the next appointment. Service Magic was supposed to compensate me for shoddy workmanship - they never check contractors out thoroughly. The only thing this contractor knew how to use was a caulking and glue gun. His helpers did all the work. He attempted to leave a 3" gapping hole the entire length of the bathroom open because he ran short of subfloor and stated that the bath would cover it --- apparent FIRE HAZARD. Service Magic needs to screen it's contractors better and hold up to their word with financial rebates to the consumer that was ripped off by their contractors. Will NEVER use the again.
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#205682 Review #205682 is a subjective opinion of poster.
Worcester, Massachusetts

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