Wes M Cym

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Verified Reviewer
| map-marker Long Beach, California

3k and no product!

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Bought a brand new color matched topper in April of 2022. Color came in wrong. They took my fuel door and the topper back to paint match. Fast forward 8 months and im still driving a pickup with no fuel door or topper. Dealer just keeps telling me should only be a few more weeks. This is past the point of unacceptable. Please think twice before you do business with snugtop or any of there other brands.
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Loss:
$3000
Pros:
  • Nice looking product
Cons:
  • 8 moths and no topper

Preferred solution: Full refund

User's recommendation: Bye a Leer

Robert C Fir
map-marker Long Beach, California

No response from customer service

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The shocks on the window of my camper shell have failed after two years. I have owned there product before with no complaints. This is a poor design. The window is to heavy for the shocks that hold the window open. paid 3K for a product that lasted only two years
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Loss:
$100
Cons:
  • Customer service
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

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