Sniffspot
Sniffspot Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sniffspot has a 1.6 star rating from 5 reviews and overall customer sentiment is negative, with frequent reports of billing errors and poor support.
Key Takeaways for Future Customers
- Check charges and subscription settings closely before using Sniffspot reviews or signing up for membership.
- Expect limited customer service options and slow responses when seeking refunds.
Negative Feedback / Risk Areas
- Repeated double billing and users requesting refund.
- Poor customer service and no phone support.
- High subscription price and unclear cancellation handling.
Positive Feedback
Dogs enjoy the spots and hosts can earn passive income; some users praise the outdoor access despite subscription issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sniffspot has a 1.6 star rating from 5 reviews and overall customer sentiment is negative, with frequent reports of billing errors and poor support.
Key Takeaways for Future Customers
- Check charges and subscription settings closely before using Sniffspot reviews or signing up for membership.
- Expect limited customer service options and slow responses when seeking refunds.
Negative Feedback / Risk Areas
- Repeated double billing and users requesting refund.
- Poor customer service and no phone support.
- High subscription price and unclear cancellation handling.
Positive Feedback
Dogs enjoy the spots and hosts can earn passive income; some users praise the outdoor access despite subscription issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fraudulent billing, no customer service.
SniffSpot made multiple charges in one day against an old canceled credit card despite being provided with a new credit card number. They then claimed via email they did not charge that card, despite all evidence to the contrary.
I have no idea how this was accomplished. There is no number to call anyone to deal with a significant issue.
Email is glacially slow. The dog yard I visited is nice, but after this mess I would never use this service.
- No customer service phone number
- Glacially slow to respond to emails
- Wonky billing system
Preferred solution: Full refund
User's recommendation: Avoid at all costs.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gettysburg, Pennsylvania
Frustrated
I canceled my subscription last month due to not wanting to use Sniffspot anymore. I went through the whole process just to wake up this morning to my card being charged again I want my money back.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mcallen, Texas
Double charged of $60.00
I used Sniffspots trial and went to one of their spots and my dogs liked it very much. So, I went ahead and got the silver subscription which cost $60.00 for a month, giving 64 credits.
All was well, they took out the $60.00 as expected.
But today, as I looked at my bank account, just 3 days later, I noticed they took another $60 out.
As of today, I will now cancel my subscription so no more double payments will be taken out. And I will call my bank and tell them not to pay the second $60.00.
Also, you might want to consider sending a text or something before you withdraw money from people.
I did contact them; in fact, I did twice.
Now we will see what happens. I cannot stand a business that does not have a phone number, if I had realized that in the beginning I would never have joined.
- Spots for those who have dogs that need to run
- Double payment within three days
Preferred solution: Full refund
User's recommendation: Think twice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
South Bend, Indiana
Over charged
Was charged $60.00 dollars twice and do not remember signing up for any type of plan. I only use the sniff spot once a month, if that and do not use in the winter! I would like the subscription cancel and refund for the 120.00 dollars, especially since 60.00 dollars is too much for a month!
- Dog loves it when we go every now and then
- Subscription are very expensive
Preferred solution: Full refund
User's recommendation: Read your apps well
North Andover, Massachusetts
Billed after account cancelled
Charged 60 bucks after account cancelled. I want a refund.
I expect a response before legal gets involved. My wife is a paralegal for our attorney.
User's recommendation: Don’t pay
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
South Bend, Indiana
Overcharged
I was overcharged two $60.00 fees totally $120.00 for a subscription u did not want and feel I may have been tricked into subscribing. I only use this service once a month if that and do not go in the winter at all!
Haven't been once in the last two months! I would like a refund of $120.00 please .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cape Elizabeth, Maine
Good tech support
the usual. get out and start again.
the technology confounds despite years of usage.
one has to be tuned in. my brain doesn't work that way apparently
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHost spot
Extremely poor customer service. They don't respond back in a timely manner and they don't have a contact phone number available, even for emergencies.
I had two bad guests who violated policies, left a mess, and then left me a bad review and Sniffspot did nothing. They didn't block guest reviews from guests who never even showed up and were upset that their flakiness wasn't rewarded with a new time slot.
Not okay. Not okay.
- Passive income
- Zero accountability for guests and no customer service
Preferred solution: Apology
User's recommendation: Don’t bother
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