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Sniff and Bark

Sniff and Bark

sniffandbark.com.co
What is your customer experience with Sniff and Bark?

Sniff and Bark Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Sniff and Bark has a 1.8 star rating from 1 review; consumers are mostly dissatisfied, with issues flagged around customer service, returns, and high price level. Recent recommendations say avoid.

Key Takeaways for Future Customers

  • Check Sniff and Bark reviews before ordering due to reported delivery delays.
  • Expect limited help with returns and customer service based on customer complaints.
  • Watch refund and cancellation policies for high-priced items.

Negative Feedback / Risk Areas

  • Repeated customer complaints about poor service and unresponsive support.
  • Refunds and returns reportedly mishandled; long delivery times and billing concerns.

Positive Feedback

Products described as cute and the website and discounts are valued by reviewers.

View full overview ›

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Anonymous
map-marker Indianapolis, Indiana

Return two collars and bows. They are so Big.

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AI Highlights
  • - They want to return two collars and bows.
  • - The items do not fit and are too big.
  • - They say service is very poor.
  • - They were told to reach out again.

Please assist me in returning two collars and bows. They do not fit.

To big!! I just want to return them!! I have never been unable to find help from your company. I have spoken with your customer service team and they recommend reaching out to you again.

I find that your service is very poor. I just wanted to do a quick return

User's recommendation: I don’t think so

View full review
Teresa d Rpj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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Verified Reviewer

Kept my money

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AI Highlights
  • - Ordered a $40 dog collar for a gift; arrived late.
  • - Two more weeks were promised after an update.
  • - I canceled; bought a $15 replacement delivered in two days.
Contains 1 confidential file for company representatives

I ordered a dog collar for a gift. It took very long to arrive.

When I contacted them for a delivery update, they told me two more weeks. I told them to cancel it, thats much too late. Their collar cost $40 and we already waited two weeks. I got a replacement collar for $15 and it was delivered in two days.

But Sniff and Bark never replied to several emails after I told them to cancel the order.

Their package arrived about a week later. They have no intention of refunding even with the return Im sure.

Loss:
$40
Pros:
  • Cute products
Cons:
  • Unreliable

Preferred solution: Full refund

User's recommendation: AVOID

View full review

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