Sncf
Sncf Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sncf has 1.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Discounts and Special Offers and Number of Destinations. The price level of this organization is high according to consumer reviews.
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Verified Reviewer
Assist'enGare for London/Paris/Montpelier/Perignan/ Nimes/Lille/London journey
Impossible to establish online contact to reserve passenger assistance for my disabled wife on our London - Perpignan-London, multi-sector journey . The SNCF & Ouigo sectors in particular are not contactable.
Subsequently, telephone contact (00 33 9********) - agent advised to reserve online, for EACH sector of the journey - there are 9.
Online reservation form recognised none of the verified sector codes.
Inputting each sector failed due to the date field which would only accept a single digit, 1, 2 or 3 - no double digits, instead adding an extra / and then declaring the date invalid.
Assistance? Apparently only available on 1st,2nd or 3rd of a month.
30th? No chance.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerErreur de facture
Bonjour, j'espère que vous allez bien.
Je vous contacte car nous avons acheté sur sncf connect Deux voyages à 13 l'unité
Donc 26 au total
26 euros étaient bien indiqués dans le panier
Or, le Paiement est passé Deux fois en une, et sncf m'a facturé 52 euros aulieu de 26, pour deux fois le même voyage pour deux fois Les mêmes personnes
Quelles sont les étapes à suivre pour le remboursement ?
Merci
Preferred solution: Full refund
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Malmoe, Skane
I Wonder if i kan get my money back for my train tickets from paris to cherbourg and cherbourg to paris
I cant travel by train 20 september and 27 september in France. Kan I get som money back? My referense number is BEJ8QU
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